Collection Specialist

Join a top-tier auto finance company in North Fort Worth where your collections expertise will directly impact customer outcomes and company performance. As a Late Stage Collections Specialist, you ll handle high-impact accounts resolving insurance claims, negotiating settlements, and supporting borrowers in complex financial situations. If you re ready for a long-term opportunity with growth potential and great workplace culture, this is your chance to shine.

ROLE IMPACT

This position focuses on managing late-stage auto loan collections and protecting collateral through strategic recovery actions. You ll collaborate across departments, work with insurance carriers and attorneys, and navigate sensitive financial matters with professionalism and empathy.

LOCATION Fort Worth, TX Onsite

COMPENSATION & SCHEDULE

$19.00 $22.00/hr (Based on experience)

Monday Friday 10:00 AM 7:00 PM

Paid training schedule: 8:00 AM 5:00 PM (with nesting phase before production)

KEY RESPONSIBILITIES

Handle inbound and outbound calls to resolve past-due auto loans and insurance claim payments

Review insurance evaluations, explain balances, and negotiate payoff terms

Process bankruptcy-related account actions and internal requests

Accurately manage foreclosure, impound, military, and deceased account statuses

Maintain a high level of detail while managing a queue of complex accounts

Coordinate with internal departments, attorneys, and third-party agencies

MINIMUM QUALIFICATIONS

2+ years of experience in late-stage auto collections

High School diploma or GED required; Bachelor s degree preferred

Strong communication skills and professional phone presence

Detail-oriented with ability to manage sensitive, high-priority accounts

Basic knowledge of insurance and bankruptcy procedures preferred

Excellent critical thinking, time management, and computer proficiency

To Apply for this Job:

Click the Apply Online button at the top of this page, then:

If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

If you are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the office location closest to you.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: