Sales Support Specialist

Full-time

Description

The Sales Support Specialist will provide support for Atomic Data’s sales and client engagement team by handling information requests, preparing eQuotes, researching products, handling renewals quotes, and working closely with our CRM. The Sales Support Specialist should have excellent customer service skills and a high level of attention to detail.

· Manage contracts, warranties, and purchasing of product and service orders for clients

· Manage warranty, service, and support renewals for clients

· Communicate with vendors to create and fulfill sales and renewal opportunities

· Partner with distributors to procure hardware and software orders

· Facilitate new sales handoff to the Accounting

· Oversee and manage product inventory

· Manage and maintain the quote creation process within the CRM

· Process closed sales quotes

· File client orders and contract documents electronically

Requirements

· 1-3 years of sales experience and/ or experience supporting administrative or customer service role

· A bachelor’s degree in Business Management or Information Systems Management (preferred)

· Excellent written and verbal communication skills

· Proficient in MS Office (Word, Excel, PowerPoint), Outlook, and Acrobat

· Highly organized; ability to prioritize projects and meet deadlines in a rapidly changing work environment

· Exercise attention to detail; ability to proofread and edit documents and ensure that all products are professional

Our Core Values

At Atomic Data, our core values define who we are and how we work together to create meaningful impact. These values guide our actions, decisions, and interactions, fostering a culture of collaboration, growth, and purpose. The following values are what allow us to create a “People First Culture” at Atomic Data:

Good Human

We believe in building a community of trust, kindness, and respect.

Curious Learner

A relentless curiosity drives us to grow and innovate

Driven to Solve

We approach challenges with determination and a focus on results.

Make a Difference

We strive to leave a positive mark on our company, community, and the world.

We are seeking individuals who not only share these values but also actively embody them in their work and interactions. Join us in creating a culture of purpose and impact at Atomic Data.

Atomic Data provides equal employment opportunities to all employees and applicants for employment in accordance with all applicable laws, directives, and regulations of federal, state, and local governing bodies or agencies. Our organization will not discriminate against or harass any employee based on actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, familial status, veteran status, sexual orientation, gender identity, genetic information, status regarding public assistance, membership or activity in a local human rights commission activity, or any other characteristic protected by applicable federal, state, or local laws. Atomic Data will take affirmative steps to ensure that all our employment practices are free of discrimination. Such employment practices include, but are not limited to, the following: hiring, promotion, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible. In addition, all employees are expected to perform their essential functions in a manner that supports equal employment opportunities.

Any employee or applicant for employment who believes they have been treated in a way that violates this policy should contact Human Resources. Human Resources will take immediate action to investigate and address allegations of discrimination or harassment confidentially and promptly.

Salary Description

$52,000-$65,000