Full Time Technology Specialist

General Description: The Information Technology Specialist reports directly to the Chief Information Officer. The purpose of the position is to install, support, research, and recommend technology solutions for the college.

Duties and Responsibilities of the Position:

Help Desk support for college personnel.

Provide training to end users for new and existing college services.

Install, repair, relocate, and support end user computers and peripherals.

Install and support Instructional Technology. (SMART Boards, Audio/Video equipment, projectors, etc.)

Install physical infrastructure. (Cabling for network, Audio/Video cables, hang access points, etc.)

Perform research on and evaluate solutions for college needs.

Other duties. (Willingness to accept and fulfill additional assignments.)

Knowledge, Skills and Abilities:

Understanding of and commitment to the unique nature and role of the institution with special reference to the total fulfillment of the open door policy. Demonstrated knowledge of information technology skills and abilities; including but not limited to trouble shooting problems, research, hardware repair, application support, and user support. Effective written and oral communication skills. Must be able to work effectively as a member of a team and be self-motivated and able to work effectively without direct supervision.

Minimum Education and Experience:

High School Diploma or equivalent required. Associate Degree in an Information Technology related field preferred. Industry recognized certifications (Comptia A+, Network +, etc) preferred.

Location: RichmondCC service area