Hybrid Senior Administrative Assistant

The Administrative Assistant provides administrative and secretarial support to the site/office as well as assists with special projects under the pressure of frequent interruptions and changes in priorities.

Location: Columbus, OH

Schedule: Mon-Fri; 8:30am - 5:30pm EST

Pay: $23.65 - $24.58/hour

Benefits:

Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)

401k Retirement Savings Plan Including Employer Match

Paid Time Off (PTO)

Life Insurance

Paid Parental Leave

Short-term & Long-term Disability

Healthcare & Dependent Care Flexible Spending Accounts

Domestic Partner Coverage

Commuter Benefits

Legal Assistance

Employee Assistance Program (EAP)

Access to free on-site Gym

Onsite Café

Company Provided Parking

Additional Employee Perks and Discounts

Job duties

(* denotes an “essential function”)

■ *Utilize appropriate logs and/or tracking software for all administrative support work

■ *Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle

■ *Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support

■ *Use established procedures, standards and formats to complete administrative requests to client satisfaction

■ *Communicate with team members, lead, supervisor or client on job or deadline concerns

■ *Meet contracted deadlines for service delivery to our clients

■ *Troubleshoot basic software or hardware problems

■ Help to foster a proactive environment of continuous service enhancement and relationship building with the client

■ Perform quality assurance on work of others, as requested

■ Adhere to Williams Lea policies, in addition to client policies

■ Use equipment and supplies in a cost efficient manner

Job qualifications

■ High school diploma or equivalent

■ Minimum (1) year administrative support experience preferably in a legal, banking or large corporate environment

■ Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills

■ Familiar with other software programs for providing administrative support

■ Strong attention to detail; able to work on multiple projects simultaneously

■ Must have good organizational skills

■ Must be able to meet deadlines and complete all projects in a timely manner

■ Ability to handle sensitive and/or confidential documents and information

■ Able to exercise good judgment to make decisions that conform to business needs and policy

■ Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level

■ Ability to maintain professional composure when working with immediate deadlines

■ Ability to work both independently and collaboratively as part of a team

■ Ability to work in a fast paced environment

■ Ability to communicate professionally both verbally and in writing

■ Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions

■ Must be self-motivated with a positive attitude

■ Proven customer service skills are required in order to create, maintain and enhance customer relationships

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