Medical Interpreter -Arabic/English -PRN (As )- On Site - DC

The Medical Interpreter will provide language interpretation services to patients, families and staff in critical, acute,

or chronic medical situations as needed. The Medical Interpreter will provide services in person, telephonically or via video remote to assist patients and families in their interactions throughout the hospital.

Minimum Education

Bachelor's Degree or equivalent years of experience. (Required)

Minimum Work Experience

1 year Experience as interpreter for individuals in critical situations. (Required)

Required Skills/Knowledge

Bilingual Language Skills-Arabic-English

Fluency in English and target language

Highly proficient in medical terminology

Required Licenses and Certifications

Successfully pass the Interpreter Skills Assessment, or equivalent, provided by CNH.

40-hour Medical Interpreter Training Course Completion (must have proof of certificate from a reputable training institution). (Required)

Functional Accountabilities

Eliminates Language Barriers to Patient Care

Facilitate communication among patients, families, and staff

Interpret directly and accurately, without omissions, addition or interference with communication

Manage assignments independently without close supervision

Set limits appropriately; maintain professional boundaries as interpreter; maintain patient, family and staff rights to confidentiality privacy

Maintain professional role and sensitivity during critical medical and/or psychosocial situations; respect all parties in their discussion and their individual roles

Abide by Interpreter Code of Ethics

Demonstrate accurate, clear, and timely verbal and written communication

Provide sight translation of patient of patient care related documents

Provide document translation of limited list of patient related materials

Promote Appropriate Utilization of Interpretation Services by Staff

Educate staff in use of interpreter and available interpretation services

Communicate with staff about staff needs and patient/family needs

Work closely, interdepartmentally, provide recommendations by communicating information as requested and directed by medical provider/critical staff

Partner with program staff to share best practices and to ensure cultural and linguistic requirements are met

Advocate for patients/families with staff to facilitate continuity of care

Provide sound recommendations to departmental leadership to ensure adequate services to non-English speaking patients and families

Contributes to a Well-Organize Program

Help to ensure interpretation assignments are coordinated accurately, effectively and efficiently

Maintain schedules and required logs/tracking system in order to track project progress and productivity

Keeping and organizing interpretation requests and reports

Accurately document interpretation assignments in all systems and databases used and required by the program

Facilitate the distribution, coordination, and assignment of day-today activities among fellow division staff and under the guidance of the division leadership

The individual in this role may assume additional job duties beyond those outlined in this job description

Organizational Accountabilities

Organizational Accountabilities (Staff)

Organizational Commitment/Identification

Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

Demonstrate collaborative and respectful behavior

Partner with all team members to achieve goals

Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

Contribute to a positive work environment

Demonstrate flexibility and willingness to change

Identify opportunities to improve clinical and administrative processes

Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

Use resources efficiently

Search for less costly ways of doing things

Safety

Speak up when team members appear to exhibit unsafe behavior or performance

Continuously validate and verify information needed for decision making or documentation

Stop in the face of uncertainty and takes time to resolve the situation

Demonstrate accurate, clear and timely verbal and written communication

Actively promote safety for patients, families, visitors and co-workers

Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance