The Regional Director of Revenue Management is responsible for maximizing room revenue through the development and implementation of effective inventory management and pricing strategies for multiple hotel properties. Examples include establishing strategies designed to increase top-line revenue, support sales and operations teams with associated revenue management issues, and participate in annual budgeting. The Regional Director of Revenue Management will report to the Director of Revenue Management, who then reports to the President of Meyer Jabara Hotels. Concentration of hotels will be full service hotels, but not limited to having some limited service hotels within portfolio.
Job Requirements
Essential Job Functions:
Drive revenue and market share for each property in the portfolio by:
Participating in weekly revenue management calls to assist with strategy and forecast
Reviewing data, reports, market conditions and trends and evaluating / suggesting revenue management strategies, ensuring follow through as necessary
Analyzing / forecasting demand and ensuring effective selling strategies, oversell strategies and optimized market mix and use of distribution channels for overall hotel profitability
Monitoring all distribution channels to ensure effective rate and inventory management and pricing strategies in tandem with each hotel's assigned Revenue Manager
Evaluating hotel-level forecasts to ensure accuracy and proactive adjustment of strategy where needed to mitigate losses or maximize gains
Conducting displacement analyses to help RMs, DOSs and GMs make the right revenue decisions when accepting business
Review and implementation of processes, policies and procedures at the hotel level
Participation in and contribution to monthly sales and revenue management meetings with senior leadership and property teams, completing action plans for properties to follow to create additional production / revenue
Providing additional support and training for properties experiencing loss in market share or turnover in key revenue-impacting positions
Maximize profitability throughout the organization by:
Evaluating business with F&B revenue included
Identifying demand generators for each market and production from these accounts or attractions
Keeping up to date on national and local economic trends to determine impact on hotel revenues
Understanding BT/LNR/CNR and other corporate opportunities market-wide and ensuring each hotel is appropriately aware of opportunities and positioned to achieve
Understanding and projecting market trends and position relative to competitors, ensuring all hotels in the impacted area are properly positioned
Compiling and disseminating key best practices uncovered through engagement with individual teams to swiftly lift the performance of all hotels
Developing / maintaining an evaluation program to determine results from consolidated revenue management meeting decisions as well as various marketing, value-added and pricing programs to ensure they are delivering the expected contributions to RevPAR and profits
Produce comprehensive, accurate and timely portfolio-level reporting to senior leadership:
Assist with development and maintenance of optimal revenue models based on market growth forecasts
Be the expert on the TravelClick suite of products, Kalibri Suite of Products, and Kriya products and other resources available to fully understand market
Develop and implement a consistent, easy to understand set of templates, reports and analyses
Produce required weekly, monthly, quarterly, annual and other reports as required
Participate in forecasting, budgeting and the development of the annual marketing plan.
Understand and identify brand pricing, promotional, marketing and eCommerce initiatives and recommendations that should be implemented not only for compliance but in order to maximize revenues.
Coordinate with hotel management teams to drive results through effective training, coaching, leading, motivating, empowering and following through with all revenue management strategies with the hotel team members
Perform numerical analysis of data and formulate conclusions and solutions, relaying to constituents in a logical, well-organized manner
Assist senior leadership with market studies, evaluating and underwriting metrics of potential new build hotels, acquisitions, or repositioning of existing assets
Work collaboratively with others to achieve desired results.
Effectively present information in one-on-one and group situations to peers, ownership and investors
Other duties as assigned Qualifications
Experience: Revenue Management with full-service, multi-property responsibility for at least three years. Analytical and technical skills required.
Hilton, Marriott, IHG, Hyatt, and Choice experience a plus, including brand RMS systems
Strong knowledge of Kalibri, Kriya, and Travelclick Suites
MS Office skills required.
Working knowledge of reservations front offices, sales and catering is needed to take full advantage of revenue opportunities.
Forecasting, yield management and creative revenue management abilities / experience needed.
Strong communication and listening skills, excellent speaking, reading and writing skills
Travel required: Typically, between properties once a year and during budget season to Corporate Office.