Senior UX Designer

Shape the Future of Mining with Komatsu Mining Technology Solutions: At Komatsu Mining Technology Solutions, we're not just talking about progress and innovation - we're making it happen. Our cutting-edge Modular brand solutions are powering mines worldwide, driving efficiency and sustainability in ways that seemed impossible just years ago.

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The Company

Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer and the service we deliver set us apart in the Mining Technology industry. We are more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas, and be yourself.

Job Purpose

As part of Komatsu’s UX Design team, you will assist in the entire design process of creating “an exemplary user experience that meets the exact needs of the customer, without fuss or bother.” You will dive deep into the user environment to understand, categorize, prioritize, and document user behavior and stakeholder requirements. With that understanding, you’ll design useful, usable, and desirable solutions, lead design reviews, and test your concepts with end users. You will contribute to a growing design system and freely develop your skills as a designer. You will coach designers on UX best practices and collaborate with business partners at all levels to further establish a human-centered design culture.

If you are an empathetic, driven, and creative UX designer who wants to produce practical solutions in a dynamic and team-oriented environment, this is a great opportunity to work side by side with some of the biggest innovators in the Mining technology industry.

Travel Requirements

Some domestic and international travel is required to attend both internal and external meetings.

Job Duties and Responsibilities

Each day will present you with new challenges and opportunities to test and grow your skills. As a Senior UX Designer with Komatsu, you’ll be responsible to:

Lead in planning, conducting, and analyzing user research activities like competitive analysis, workshops, interviews, ethnography, contextual inquiry, and expert reviews

Lead and coordinate multiple design activities such as task analysis, journey maps, personas, workflows, wireframes, storyboards, mockups, prototypes, and design specifications

Act as lead UX designer on specified projects and provide coaching and direction for other designers

Oversee design consistency and ensure that the designs align with strategic goals

Act as a liaison between design, development, and leadership teams to ensure smooth execution of projects

Lead the evaluation of design solutions with actual or representative users and then analyze and prioritize that feedback to drive new design iterations

Define and drive UX project timelines and priorities

Master design tools and software to communicate design intent to other designers and project stakeholders

Collaborate with product managers and development teams to translate design concepts into productized user interfaces while adapting to technical and scheduling constraints

Live and share UI best practices and principles in areas like psychology, usability, learnability, controllability, localization, and internationalizatio

Required Skills

Degree in Design, Human-Computer Interaction, Psychology, or similar

5+ years of experience as a UX, Product or Interaction Designer

Experience leading user research to identify pain points and user requirements

Expert in design software like Figma or similar tools

Diverse experience leading user testing planning, execution, and analysis

Excellent communication, presentation, and storytelling skills

Strong knowledge of UX processes and methodologies

Experience successfully leading and completing design projects

Excellent time and project management skills

Enthusiasm coaching designers

Desired Skills

Experience driving human-centered design initiatives

Experience creating and managing a design system

Strong desire to learn new skills and open to receiving feedback

Experience with motion design and animation

Strong knowledge of Accessibility and Human Factors principles

Experience with Agile development methodologies

Experience designing for high-risk environments

Speak 2 or more languages #MTS_1

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.