Associate Director, Full-Time MBA Student Engagement (HR Title

Salary Range:

Salary commensurate with experience and qualifications

About SMU

SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.

SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.

SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.

Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.

SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.

About the Position:

This role is an on-campus, in-person position.

This position is responsible for managing daily operations and provides exceptional white-glove students services support for all SMU Cox Full-Time Two-Year MBA and Full-Time One-Year MBA students, and related dual degree programs (JD/2YR MBA, JD/1YR MBA, MA/MBA, MS Engineering/MBA, and MADI/MBA). These programs represent 200+ students per year and are critical to the reputation and rankings of the Cox School. This position will manage and support students in these programs at the time of matriculation through graduation.

Essential Functions:

Manage student advising/guidance/counseling in selecting and enrolling in courses, manage students' academic progress, as well as graduation eligibility. This includes sending timely emails and notices on enrollment, degree requirements, tuition deadlines, and graduation processes and protocol.

Maintain accurate student records relating to enrollment, degree progress, graduation certification, academic probation, and academic concentrations and minors.

Serve as the staff advisor for Full-Time MBA Student Advisory Board (SAB) and attends all meetings and manages the adherence of policies for student reimbursements from the University for student events and activities. Ensure the community calendar is maintained and updated accordingly with student clubs and Cox organization events.

Lead, organize, and plan the week-long Full-Time Two Year MBA Orientation and the two-day Full-Time One Year MBA Orientation programs, including pre-orientation boot camps for math, excel, and finance. Co-lead the Cox International Student Orientation.

Direct, in partnership with the Career Management Center and SMU’s International Student and Scholar Services Office, the accurate completion, compliance, and processing of CPT/OPT paperwork for employment eligibility for the international student and hiring company.

Provide support for special functions such as the December commencement and Cox May Recognition ceremonies and Beta Gamma Sigma awards luncheon.

Provide additional support to broader Cox Graduate Student Enrollment and Engagement Team through special projects as assigned.

Participate and represent SMU/Cox at the Graduate Business Student Services Association (BGSSA) annual conference. Perform other duties as assigned by Director of Residential Programs of Graduate Student Enrollment and Engagement.

Occasional after hours work, including required after hours work as needed for student traffic, as well as one day per week adjusted late schedule (as needed) as well as minimal weekend work for special events.

Education and Experience:

A Bachelor’s degree is required. An MBA, MS or business-related field, MEd, or higher-ed related Master's degree is preferred.

A minimum of five (5) years of experience is required. Experience in academic-related programmatic support, student advising, event or student organization support is preferred.

Knowledge, Skills and Abilities:

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.

Candidate must be a self-starter with the ability to run projects independently while being a team player.

Candidate proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook) is required.

Candidate familiarity with Peoplesoft student record systems is strongly preferred.

Candidate knowledge of social media basics is a plus.

Physical and Environmental Demands:

Sit for long periods of time

Bend, stand, kneel

Walk for long distances

Reach above shoulders

Push/pull

Carry/lift 25 lbs.

Deadline to Apply:

Priority consideration may be given to submissions received by May 23, 2025.

Application deadline is June 6, 2025.

EEO Statement:

SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205,, .

Benefits:

SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Schedule: Full-time

Shift: Day Job

Travel: No