Customer Service Specialist, Receptionist

Job Description

Mobile Medical is growing, and we are actively hiring a Customer Service Specialist (Receptionist) for our Jacksonville, FL team!

What is a Customer Service Specialist?

The Customer Service Specialist provides general office support with a variety of clerical activities and related tasks. The receptionist is responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.

What are the qualifications for the Customer Service Specialist?

High school graduate is required

One year of administrative experience preferred

Proficient in computer skills

Ability to communicate effectively with clients, co-workers, and other health care professionals

Excellent customer and client service skills

What are some of the responsibilities of the Customer Service Specialist?

Answer/screen incoming calls and direct caller to appropriate associate

Take phone messages or transfers to voicemail as necessary

Greets and directs company guests/visitors

Receives, sorts and forwards incoming mail, and publication

Signs for and distributes package deliveries

Orders, receives, stocks, and distributes offices supplies

What shifts are available?

The position is an in-office opportunity, and the schedule is Monday-Friday, 8:00 AM-5:00 PM.

Why Choose Mobile Medical?

Whether you’re new to home health or an experienced professional, you’ll have access to the tools and support needed to excel.

And when it comes to what we offer, we’ve got you covered:

Professional Development: Ongoing training, mentorship opportunities, and support for career development.

Comprehensive Benefits:

Enjoy three weeks of PTO and annually increases to four weeks after five years.

Plan for the future with our 401(k) options.

Employee Assistance Program (EAP), pet insurance, legal assistance, and employee referral bonuses.

Health, dental, vision, and HSA options.

Mileage reimbursement or company vehicle (per company policy).

Data plan reimbursement.

Take the First Step

To learn more about the services we provide, click the link below.

Full-time