Job Description
Voodoo Doughnut is a fast-paced workplace where you can be as unique as our doughnuts. Doughnuteers provide exceptional guest service, keep the shop clean and organized, and prepare high-quality, fresh-made doughnuts. We are currently hiring Doughnuteers for graveyard shift at our 6th St. location in Austin, TX!
Essential Duties:
Acts with integrity, honesty, and the passion that promotes a positive work environment
Creates meaningful connections with guests, discovers guest needs, and responds with guest focused attitude
Cooperates with co-workers, managers, vendors, and guests
Contributes to a positive work environment, develops strong relationships with others adding to overall team morale
Supports team member training through positive reinforcement and providing effective feedback as needed
Takes and fulfills guest orders, process payments, make accurate change, and follows cash handling procedures
Answers the phone to assist guests with questions or placing future orders
Accepts delivery of product, unload pallets and organize using FIFO standards
Cleans and stocks food preparation areas, floors, cooking surfaces, and utensils; assists with the cleaning of any other areas as directed
Cooks and prepares food according to production guidelines, food safety and sanitation procedures
Acts as quality check for all Voodoo product adhering to recipe and presentation guidelines
Operates large-volume cooking equipment such as fryers, warmers, mixers, and convection ovens
Works in front of hot fryers and cold refrigerators
Evaluates shop needs and environment, encouraged to provide constructive feedback to managers to foster a successful shop workflow
Reports any safety, product quality, or guest concerns to their management team; assists with resolution as directed
Works with chemicals used in cleaning and sanitizing
Maintains a calm and cool presence during peak volumes or unannounced events
Maintains regular and consistent attendance and punctuality
Attends all team meetings as necessary
Any and all other duties assigned
Requirements:
Current food handler’s card indicating working knowledge of health code and safety regulations
One-year customer service or bakery experience preferred
Flexible schedule including days, evenings, weekends, overnights, and holidays
Positive and professional attitude
Demonstrate a superior work ethic
Basic math and kitchen/cooking skills
Reliable transportation
Handles cooked or raw bacon and possible allergens including soy, wheat, dairy, strawberries, and/or coconut
Able to multi-task in an environment of high volume and input
Sustained physical endurance and speed
Safely lifts and carries heavy objects up to 50lbs
Ability to stand for the duration of the shift
Performs repetitive movements such as pushing, pulling, bending, twisting, and stooping
Must be at least 18 years of age
Physical Requirements:
As a member of our team, you will be working in a kitchen environment rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, and pulling to handle or move objects weighing up to 50 pounds. You will be asked to operate traditional restaurant and bakery equipment. Depending on the location, you may need to go up and down stairs. The ability to communicate and exchange information with coworkers and others is also required. The ability to comply with all public health requirements, including wearing a mask, is required.
Working Conditions:
High noise levels due to operations, guests, and overhead music
May be indoor or outdoor setting depending on shop (varied weather conditions are expected); including delivering order car side to the guest
Varying schedule to include morning, swing, and graveyard shifts, holidays, and extended hours as business dictates
Handle cooked or raw bacon and possible allergens including soy, wheat, dairy, strawberries, and/or coconut
Must be authorized to work in the United States
Full-time