Senior Sales Account Manager

Midwest Region (Home Office)

Responsibilities

Meets monthly, quarterly, and annual assigned sales quotas for revenue growth and strategic objectives in assigned territory or assigned accounts.

Maps out Key Account organization and develops relationships with key decision makers to understand what is required to add value, win new business, and exceed expectations.

Serve as the escalation point and manager of support and service escalations.

Provide reporting to cross-functional areas and senior management

Meets and maintains company expectations for average sales pricing and profitability.

Completes customer/prospect account plans that meet company standard.

Maintains high customer satisfaction ratings that meet company standards.

Work closely with the North America Sales Manager and Product team implementing strategic projects that focus on profitable growth of the business to include price adjustments, new product implementation, and contractual negotiations.

Increase sales volume for assigned products and markets assuring consistency with the businesses marketing strategies, goals, and targets.

Identify and develop customers for existing products to profitably increase sales to meet and exceed business growth targets.

Utilize technical expertise in products, processes, and applications to accelerate qualification of existing and new products at potential customers.

Identify, analyze, and provide timely and accurate market information, such as pricing dynamics, competitive situation, and market evolution.

Maintain excellent up-to-date record system for accounts, products, and distributors to have continuity of strategy on file.

New business leads and contact prospective strategic clients to promote reliability products and services.

Handle current and potential customer queries and develop innovative solutions for complex problems.

Requirements

A Bachelor's Degree is required; a Master's degree would be a plus.

10+ years of experience in professional sales and account management with an emphasis on retaining key accounts, penetrating deeper into existing accounts and the development of new business.

A proven successful work experience in medical device or healthcare sales (device, connected device, bio-tech, digital health).

The ability to develop relationships with key strategic decision-makers and managing the sales process.

Ability to continuously multi-task, be self-motivated, be very organized, and extremely detail-oriented with every task at hand, showcasing a great follow-through skillset

An ability to think critically and strategically while considering the needs of both the customer and company.

Skilled in establishing efficient communication channels and liaising between strategic clients and internal departments.

Expert knowledge and application of strategic, tactical, and consultative selling principles in a complex sales environment.

Strong analytical skills, including market strategy, customer requirements and success factors, and a value-based selling process.

Advanced communication skills, both verbal and written, with the ability to create impactful presentations.

Negotiation, contracting, and problem-solving skills.

Ability to travel by Air and Car throughout the Midwest Region.