Job Description
Location: Johnstown, OH
About Redwood
At first glance, Redwood Living, Inc. (Redwood) is a company that builds and manages single-story apartment homes. But when you look closer, we are so much more. We are builders, we are innovators, we are people who go the extra mile. And we know that our company’s success depends on the incredible individuals who make up our workforce. Our Redwood Ambassadors aren’t just passionate and talented, they’re also empowered to make decisions that enhance the lives of our residents and their fellow employees.
Position Overview:
The Neighborhood Manager is primarily responsible for showing apartment homes, conducting local marketing efforts, and assisting residents and prospects daily. Additional responsibilities include preparing lease agreements and coordinating resident events. The Neighborhood Manager works alongside the Regional Manager and oversees the maintenance team to provide the best resident experience.
Duties & Responsibilities:
Conducting apartment home tours to potential prospects
Answering phone calls and emails
Maintaining knowledge of neighborhood specials, pricing, and notifying related parties of any needed adjustments
Scheduling resident appointments to discuss renewal rates and leasing options
Walking through units prior to resident move-in date
Completing move-in paperwork
Completing all lease applications and notifying prospective residents
Ensuring grounds are well kept and addressing any concerns with maintenance
Adhering to company standards for paperwork, resident files, budgets, and controlled expenses
Traveling between Redwood neighborhoods may be required
Overseeing on-site staff, assisting in hiring, disciplinary actions, and approving bi-weekly timecards
Being accessible for calls or emergencies outside regular hours as needed
All other related duties, as assigned
Required Qualifications:
High school diploma or equivalent
1 year management experience
Valid driver’s license
General computer efficiency
Preferred Qualifications:
Prior sales or leasing experience
Exceptional customer service skills
Ability to operate smartphone, tablet, and computers
Physical Requirements:
Lift up to 20 pounds and the ability to sit, stand, bend, and walk
Discover the amazing benefits and perks that Redwood Apartment Neighborhoods offers! Visit our website today to learn more and see why Redwood is a great place to work: Redwood Apartment Neighborhoods Employee Benefits & Perks
Redwood Living, Inc. is an equal opportunity employer. Redwood strictly prohibits and does not tolerate illegal discrimination, and Redwood provides equal employment opportunities to employees and applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.
Full-time