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Ambulance Billing Specialist- Full Time

Company:
CATALDO AMBULANCE BUSINESS TRUST
Location:
Somerville, MA, 02143
Posted:
May 25, 2025
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Description:

Job Description

Ambulance Billing Specialist -Full Time

Job Overview:

We are seeking a highly organized and detail-oriented individual to join our team as a Billing Specialist. The successful candidate will be responsible for Billing Ambulance Claims. The ideal candidate will have strong communication skills, a customer service mindset, and the ability to work independently in a fast-paced environment.

Responsibilities:

Accurately assign appropriate codes to ambulance services based on documentation and coding guidelines.

Ensure timely and accurate submission of claims to insurance providers and other payers.

Review and correct any billing errors to minimize claim denials.

Review and monitor status on submitted claims to ensure the claims have been successfully received by the payors

Contact healthcare providers to obtain necessary documentation or clarification regarding claims

Update patient accounts and follow up with patients regarding outstanding balances or insurance coverage

Stay current with healthcare regulations and guidelines related to medical claims

Provide excellent customer service to patients, healthcare providers, and insurance companies

Perform additional assignments and special projects based on business need at the direction of the Manager

Qualifications:

High school diploma

Minimum of 2 years of experience in ambulance claims billing, medical claims processing or related field

Knowledge of medical terminology, CPT/HCPCS codes, and ICD-10 coding

Understanding of insurance coverages, fee schedules, and regulations

Proficiency in Microsoft Office and experience using healthcare billing software

Strong attention to detail and ability to multitask in a fast-paced environment

Excellent written and verbal communication skills

Ability to work independently and as part of a team

Customer service mindset and ability to handle sensitive or confidential information

Adaptability and a willingness to take on additional tasks and responsibilities as needed.

Knowledge of international payment and invoicing processes is a plus.

About Cataldo

Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve.

Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center.

While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state’s first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

Full-time

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