Salesforce Project Manager

Job Description

Who We Are:

We love Salesforce, it's our craft, and we want to make a Salesforce evangelist out of everyone. We're the kind of people who learn about and experiment with Salesforce architecture in our spare time, create and run local Salesforce user groups and geek out on every page of the release notes 3 times a year.

Created by Salesforce thought leaders on the basis that we don't want to be everything to everyone - we want to be the preferred Salesforce partner our customers can count on for the lifetime of their Salesforce platform.

So, what do we do? We are a full-service Salesforce consulting and implementation partner with longstanding expertise in Automotive, Sales, Service, Experience Cloud & Managed Services and over two decades of experience translating customer needs into project success.

Salesforce Project Manager

100% Remote (Must be located in the United States)

Direct Placement

$80K - $90K + Bonus Potential

Who We Are:

We are part of something bigger. SaltClick is a subsidiary of ConsultNet, an established, world-class, IT solutions industry leader since 1996. We took our passion for Salesforce, our knowledge and life lessons and created a framework for our consultancy.

We are a true end-to-end partner for businesses looking to maximize their Salesforce investment. We're the kind of people, who in our spare time, learn about and experiment with Salesforce architecture, create and run local Salesforce user groups and geek out on every page of the release notes 3 times a year. As a certified Salesforce partner, we put our focus on maximizing your Salesforce investment not your budget. Our customer-centric approach allows us to earn the trust of our clients resulting in long-standing, successful partnerships.

Who You Are:

SaltClick is actively seeking a full-time, fully remote Project Manager to drive our Salesforce consulting engagements. As a Project Manager, your primary objective will be to cultivate a positive rapport with clients once contracts are finalized. You will act as a pivotal problem-solver, swiftly addressing any issues that clients may encounter. Your key responsibilities will include allocating company resources to clients, diligently tracking project progress, effectively managing client expectations, and collaborating closely with the delivery and sales teams. Join our team and become an instrumental part of ensuring client satisfaction and successful project outcomes.

What You'll Do:

Manage the Customer Relationship and their projects (multiple Customers and Projects)

Partner with the Lead Consultant and Solution Architect to provide expertise to the Client's Team

Partner with the Lead Consultant and Solution Architect to maintain a Healthy Backlog of requirements

Responsible for Project Initiation (Jira, Confluence, meeting cadence, etc) and Project Closure activities

Understand the Project Scope, and manage any and all Change Orders that may arise

Provide Agile leadership to the project team

Provide metrics and measurements for your projects, both internally and to the client

Partner with Operations to ensure our internal and external processes are functioning

Required Skills:

Positive attitude and a natural inclination to take initiative

Organizational skills and a strong sense of ownership when it comes to tasks, deliverables, and timelines

Comfort and adaptability in handling ambiguous situations

Proficiency and experience with Salesforce

A knack for holding others accountable for their commitments

Enthusiasm for continuous improvement and a drive to enhance skills

Willingness to step out of your comfort zone and tackle projects beyond your past experience

Experience with Agile/Scrum methodologies

Sound understanding of Project Management best practices in a Professional Services organization

Proficiency in utilizing Project Delivery solutions such as JIRA, Confluence, and Google Workspace

Ability to effectively manage client relationships, communicate with clarity, and maintain organization amidst a demanding workload

Capable of leading sessions with clients to extract requirements effectively

Strong ticket creation skills and the ability to define needs clearly

Proficient in delegating tasks and effectively managing the outcome

Bonus Skills:

Certified Salesforce Administrator

Certified ScrumMaster and/or PMP

Experience using Slack

Experience with Google workspace/apps

Consulting background highly preferred

Experience working with off-shore resources

Be apart of the SaltClick difference. Our expert teams collaborate to build solutions that help our customers thrive, not only in the end product we deliver, but in how we work. Enjoy the experience when you choose SaltClick. Technology is hard. We make people feel better about using technology.

We invest in our people and our people invest in us. We're constantly focused on our four Core Values

Growth Mindset

Relationship First

Our Work Has Meaning

Win Together.

We empower our people who then power our rocket ship. We're going places! Come join us!

Full-time

Fully remote