Concierge/Front Desk - Per Diem

Job Description

Company Description

At Bella Terra senior living, we take pride in knowing that our residents receive top-tier services and amenities. Our personable team is committed to delivering an excellent experience and takes great pride in their work. We offer spacious Independent Living, Assisted Living, and Mosaic by Monarch Memory Care apartments and we ensure each resident is getting the attentive and personalized care they deserve.Job Description

Reports To

The Concierge will report to the Business Operations Director. This position is a non-exempt, hourly position.

Job Overview

Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.

Responsibilities and Duties

Answers and screens all incoming calls in a courteous and professional manner

Receives and processes mail for the community

Maintains and updates log of emergency phone numbers and resident emergency face sheets

Monitors security alarms, resident emergency call system, and front door security

Orders and maintains appropriate office supplies

Assists the Business Operations Director in administrative tasks as assigned

Participates in and attends all in-service training as scheduled

Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures

Other duties as assigned

Physical Abilities

While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.

An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Qualifications

Qualifications

High school diploma preferred

Strong interpersonal skills and capable of relating to a variety of people and personalities

Experience working with the senior population

Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Additional Information

All your information will be kept confidential according to EEO guidelines.

As needed position evening hours 5:00pm-8:00pm weekends required.