Medical Front Desk Coordinator

Job Description

Full Job Description:

Aesthetica Cosmetic Surgery & Laser Center is a premier plastic surgery office based in Leesburg, Virginia. We provide both surgical and non-surgical services. We currently have an exciting employment opportunity for an experienced front desk coordinator. This role is admin based, no medical or cosmetic procedures will be performed by the successful candidate.

Front Desk Coordinator responsibilities include:

Greeting clients as they arrive at the office

Providing paperwork for clients and scanning paperwork into the secure EMR

Answering the phones and providing information to potential clients and existing clients

Collecting patient payments

Scheduling appointments

Keeping the reception area and common areas clean and organized

Sending out patient invoices and other patient correspondence

Managing the loyalty program

Running reports as needed

Help create signage and marketing items for the office

Managing the surgeon's appointment calendar

Managing the enquiries from website and social media

Ordering products and office supplies

Take photos as needed

Participate in social media advertising

Other tasks as required by the Managers and Owner

Job Requirements:

Must have at least one year of receptionist / front desk experience

Must possess exceptional customer service skills

Must be able to work independently and in a team

Must have problem-solving skills

A friendly, professional phone manner

Pro-active

EMR experience preferred (Nextech)

Professional demeanor

Bi-lingual preferred, but not required

Medical Services Scheduling experience preferred

Job Type: Full-time Mon-FriCompany Description

Aesthetica Cosmetic Surgery & Laser Center has been operating for 25 years with our Board Certified Plastic Surgeon Dr. Phillip Chang. We are a busy practice that includes three nurse injectors and a Master Esthetician.

Full-time