Regional Accounts Coordinator

Job Description

About Us:

Safety Control, LLC. offers fire protection and safety services nationally and regionally. Our services include the inspection, sales and maintenance of fire extinguishers, fire alarms, kitchen suppression systems, special hazard suppression systems, emergency lighting, fire hose and other life safety equipment. Our main priority is bringing unmatched customer service to our clients while providing top tier products and services that meet their specific and unique needs.

Benefits/Perks:

Competitive Pay

Professional Development

Job Stability in a growing industry

Paid Holidays

Commission Opportunities

Cell Phone Reimbursement

Accrued Paid Time Off

Job Description:

We are seeking a professional customer accounts coordinator to join our team. As the Regional Accounts Coordinator, you will be responsible for customer retention through superior customer service and service account management. You will create and maintain positive relationships, understand clients' needs, and connect them with appropriate products and services. The ideal candidate is highly organized with helpful, team player attitude and a propensity for sales. The Regional Accounts Coordinator will work closely with our Regional Service Manager to provide service support and customer advocacy.

Responsibilities

Attend and prepare for weekly meetings with the Regional Service Manager

Foster and maintain strong relationships with customers by scheduling regular service visits

Answer company calls and providing prompt issue resolution

Monitor and report on status of customer accounts, including A/R and billing

Provide administrative support through data entry, account reconciliation, and special project research

Participate in occasional networking events and capitalize on business growth opportunities

Generate proposals, estimates and invoices using QuickBooks Online

Create and monitor social media and marketing campaigns

Qualifications

Bachelor’s degree in relevant field or two years experience in sales for a service industry business

Strong sales and customer service skills

Excellent verbal and written communication skills

Highly organized with excellent time management skills

Strong computer and technology skills, specifically Microsoft products

Team player attitude with a willingness to go above and beyond to benefit the customer and the company

Exemplary attention to detail

Full-time