Description of the role:
The server position at Courtyard by Marriott - Niagara Falls in Niagara Falls, New York involves providing excellent customer service to guests in the restaurant. As a server, you will be responsible for taking food and drink orders, delivering orders to tables, ensuring guest satisfaction, and handling payment transactions.
Responsibilities:
Take food and drink orders from guests
Deliver orders to tables in a timely manner
Ensure guest satisfaction by providing attentive and friendly service
Answer questions about menu items and make recommendations
Handle payment transactions accurately
Maintain cleanliness and organization of work areas
Requirements:
Prior experience as a server is preferred
Excellent customer service skills
Ability to work in a fast-paced environment
Strong communication and interpersonal skills
Basic math skills for handling payment transactions
Flexibility to work evenings, weekends, and holidays
Benefits:
Competitive compensation of $14.2 - $15.2 per hour plus tips
Opportunity for gratuity
Discounted hotel rates for employees
401(k) retirement plan
Paid sick leave
EEOC Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Your job duties may change per the company's needs.