Application Support Analyst

Duties & Responsibilities:

Support and Administration of SolidWorks PDM Professional, Intelex, D365 ERP, and other engineering systems

Work with a team to support and enhance applications, toolsets, and workflows

Work with external software vendors to develop, customize, implement, and maintain computer systems

Diagnose and solve a range of issues, including, but not limited to: software deployment, platform interoperability, migration strategies, installation and licensing, and software performance

Administration of new user or group permissions and review license usage and needs to support all users

Maintain synchronized data sets across multiple platforms

Compile, code, categorize, calculate, tabulate, audit, verify, and process information or data

Promote the use of best practices for electronic workflows

Documentation and standards governance as well as creation of needed SOP’s and guidelines

Participate in process improvement activities

Perform additional responsibilities as requested to achieve business objectives

Qualifications:

High school diploma or equivalent required

Associate degree or minimum of 2 years of additional college courses in engineering or information technology preferred

2 years of experience in engineering systems, information technology, systems administration, or a related field preferred

Strong computer skills required; proficient knowledge of Microsoft Office suite of products required; Knowledge of Intelex, Solidworks PDM, Microsoft Dynamics 365, and/or Nicelabel preferred

Must be able to use a computer for extended periods throughout an 8 to 10-hour period

Strong verbal/written communication skills

Competitive Pay & Benefits:

Paid vacation and 11 paid holidays

Medical, dental, life, and disability insurance

HSA and FSA accounts

401k with company match and profit sharing

Tuition reimbursement