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General Manager

Company:
The Screaming Yak
Location:
Spokane, WA, 99205
Pay:
69326USD - 80000USD per year
Posted:
May 05, 2025
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Description:

Job Description

Overview

The Screaming Yak is currently hiring full-time General Manager.

The Screaming Yak strives to be great. The locally owned supplier of great food, great drinks and great times all served up with a great name.

Our staff members need to be kind and friendly but a little sassy too. They need to be dedicated and proud to serve great food and great drinks. They need to be serious about providing all this greatness with seriously great service.

The Screaming Yak features Jack Daniels-centric food and beverages. We are open for lunch and dinner every day and throw in breakfast service on the weekends.

Wage

Pay range for position: $69,326.00 to $80,000.00 per yearResponsibilities/Duties

Follow all policies and procedures

On time and attend all meetings

Oversee the daily operations relating to ordering, purchasing, receiving, storage, preparation of all food products, guest relations, flow of business and service standards

Responsible for financial operations of restaurant

Forecast sales and labor budgets

Meet financial goals, such as but not limited to revenue, labor cost and COGS

Communicate with Director of Operations on all financial, staff, property and guest related issues

Oversee the training /cross training of the hourly staff

Coach, guide, develop and support the staff to provide an exceptional guest experience

Approve all schedules, overtime and any exceptions

Ensure that all food products meet company recipe specifications for preparation and quality

Lead progressive discipline of staff members and managers

Communicate with corporate office on staff related issues

Interview and select new staff

Conduct annual performance reviews for all staff

Lead staff meetings

Monitor, measure, respond and correct any guest incidents with warmth and hospitality

Manage staff environment and provide timely response to staff needs

Be knowledgeable with troubleshooting restaurant equipment issues to avoid the use of external technicians when necessary

Follow uniform and hygiene standards

Ensure sanitation and food safety procedures, regulations and laws are strictly followed

Ensure a safe working environment to reduce the risk of incident, injury and food handling related issue*Please note, job duties are subject to change at the companys discretion.

Skills/Experience

Washington State Food Worker Card (WSFWC).

Washington State MAST/Class 12

Certified Food Protection Manager certification preferred

Three (3) years minimum restaurant management experience

Willing to work a flexible schedule and weekends

Strong work ethic, reliable, aware of the details

Personable and enjoy leading a diverse team

Passion for food and hospitality is preferred

Proven leadership and motivational skills

Display a professional appearance and is a positive role model within the restaurant

Strong verbal and written communication skills

Excellent guest relations skills

High guest satisfaction expectations and focus

Basic computer knowledge (Microsoft) and office skills required

Restaurant 365 knowledge a plus

Ability to stand for extended periods of time

Ability to lift 50+ poundsBenefits:

Health, Dental and Vision Insurance (for eligible full-time employees)

In lieu of paid sick leave we offer Paid Personal Time Off (PTO)

Earn 1 hour PTO for every 40 hours worked

Bonus potential

Direct Deposit

Free employee shift meals

Friends & Family Meal Discounts

Leadership opportunities & career growthThe Screaming Yak embraces diversity and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.

Full-time

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