Job Description
TITLE: Public Safety Officer II (PSO II)
REPORTS TO: Associate Director of Public Safety
SALARY: Grade 7 (base pay $15.30 - $21.30 per hour)
ROLE: The Public Safety Officer II is a non-commissioned security officer and is responsible for ensuring the safety and security of the people, buildings, and property of the campus community. This is a high-visibility, service-oriented job, and a position of the public trust.
This position is being hired for the 11:00 pm - 7:00 am shift.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Provide visible security and protective services to the college community by conducting routine patrols of buildings and outdoor areas on campus. Provide basic information and directions to the campus community and the general public.
Officers are required to show courtesy, tact, and diplomacy in dealing with the community. This includes not just the campus community, but anyone officers have contact with in the course of their daily duties.
Follow campus procedures for enforcing college rule and polices, as well as state law. Commissioned officers may need to resort to physical force, when appropriate, of individuals attempting to inflict physical harm on themselves or others or commit criminal acts. Officers must understand when use of force is authorized and document it properly
Officers are expected to be able to work with limited supervision
Understand emergency response protocols. Officer must be able to identify and respond to emergencies by conducting a rapid assessing of a situation, utilizing critical decision making by employing tact, diplomacy, and individual judgment to resolve an incident
Coordinate response efforts to emergencies on the college with Annapolis Police and/or Fire Departments, as well as the Maryland Capitol Police and other outside agencies
Provide emergency first aid to injured persons and assist in the transportation arrangements of ill or injured persons when necessary
Engage with students who may be in crisis, providing support to such students and coordinating college or off-campus resources to facilitate the care of the students
Work with the Office of Student Services to coordinate housing issues and key control for dorm rooms and building access
Cooperate and provide direct support to superior officers or to the local police department in the investigation of any incident
Working knowledge of higher education issues, such as Title IX and the Clery Act. Officers are Campus Security Authorities and must know proper procedures when critical information is received about crimes or misconduct
Maintain situational awareness of the area surrounding the college to remain abreast of possible threats to the campus community. This includes making appropriate notifications to leadership for emergency notifications to the campus community
Complete necessary administrative reports/forms related to incidents and/or arrests, to include gathering pertinent information from participants and/or witnesses
Maintain and manage various databases, such as records management, vehicle registration, emergency contact information, and class schedules
Perform as a Field Training Officer for newly hired officers to mentor, coach, and train them in duties of the job
Maintain regular radio communications with officers and college staff to receive calls for service, report any unusual situations, and to request backup when necessary
Engage in direct radio communications with Annapolis Police in case of emergency, in compliance with policy
Observe, report, and address faulty and/or unsafe situations, equipment, and lighting to include reporting fire and other safety equipment that are not in working order, setting up caution tape, traffic cones, etc.
Make appropriate notifications after hours for incidents that require immediate attention, such as broken or frozen pipes, broken windows, active leaks, etc. Officers may be required to take immediate actions to mitigate such incidents until appropriate personnel can response
Respond to calls for lockouts and admit authorized personnel to locked buildings and rooms
Attend internal/external courses, classes, and seminars, to further develop protective services skills and knowledge
Conduct security patrols on the college under conditions of darkness and inclement weather
Apply for a Special Police Commission within 90 days of employment and receive the same within six months of employment
Maintain certifications as appropriate, to include CPR, AED, tourniquet, OC spray, police baton, crowd manager, etc.
Make arrests and/or deal with disorderly persons as appropriate. This mandates an understanding and use of critical decision making and discretion in enforcing Maryland law and criminal procedure
Appear in court, prepared to testify, regarding incidents that occur in the college Community when necessary
Engage in crowd control for schedule events and emergency incidents. This requires officers to understand issues of the First Amendment and how they apply to the college community
Transport the college bank deposit
Must wear issued uniform, unless otherwise authorized, and carry all appropriate credentials when on duty
Complete routine operational procedures during each shift
Performs other work-related duties as requested or assigned
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Applicant should be physically capable of walking or standing a post outdoors for extended periods of time, as well as ascending and descending stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school graduation or GED required.
Previous security agency experience preferred but not required
Strong interpersonal skills, including ability to generate cooperation from others
Ability to maintain calm and order during emergencies
Demonstration of a working knowledge of computers, especially MS Word, radios and phones
Ability to be certified in first aid, CPR, and tourniquets
Must be able to become certified as a crowd manager
Successful completion of a physical examination, drug screen, and background check
No criminal record
Must possess and maintain a current valid Maryland driver’s license
Must be able to walk on brick sidewalks and across turf, traversing stairs, bending, and stooping.
This position is not considered an essential employee but may be requested to work during times of emergency or inclement weather on a case-by-case basis
Full-time