Sox Suite Podium Representative / Rate Field

Job Description

Podium Representative / Rate Field

Part time / Evening and weekends availability required

Venue locations: Rate Field

General Responsibilities:

Provide each guest with a safe, comfortable, and enjoyable environment to view events at Rate Field through knowledge of available guest services and facility familiarization.

Demonstrated Skills:

Ability to follow direction

Approachable, friendly, and articulate

Self-motivator with a positive attitude

Ability to work effectively on a team

Ability to adhere to scheduling methods and procedures

Punctual, proactive, and accountable

Ability to work independently and as a team player

Ability to stand for 3 quarters of the shift

This position requires the ability to lift 10lbs without assistance; the use of both hands for reaching, pulling and lifting; stooping, kneeling, walking up & down stairs, are also required for this position

Ability to work in high, precarious places

Ability to work in outdoor weather conditions

The individual may be required to work near moving mechanical parts

Knowledgeable in facility services and physical layout

Team members are expected to fully perform all essential functions of the job

Specific Duties:

Maintain a fun, friendly, professional, and safe environment in assigned sections

Ensure guests’ needs are met during experience at facility

Deliver outstanding customer service under a variety of circumstances

Ensure safety regulations like alcohol consumption, food, beverage, theft, and suite capacity

Assist guests with their suite, seat location, problems or complaints if applicable

Provide accurate information and directions to the various areas in the facility

Document incidents and notify supervisors regarding issues that may require further attention

Additional duties as assigned

Qualifications:

Must be 18 years of age or older

Must have at least 2 years of Customer Service Experience

Must be available to work evening and weekend hours

Must be able to Available for at least 85% of the events at Rate Field

Must be able to stand and walk for a minimum of 5 hours

Must be punctual and able to comply with attendance standards

Additional Information:

Pay Rate = $18.50hr

Average work hours will not exceed 1000 hours per calendar year

The individual may be required to sit or walk up to 2/3 of the work shift

The individual may also be required to use their hands, stoop, kneel or reach with their hands up to 2/3 of the work shift

The individual may also be required to lift up to 10 pounds up to 1/3 of the work shift

The physical demands described here are representative of those which must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Part-time