Account Management Director Riyadh, Ar Riyāḍ, Saudi Arabia
ICT
Computer Software
Saudi Arabia
In-office
Full-time
$174K - $190K per annum
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Description
Job Summary:
We are seeking a highly experienced and results-driven Account Management Director to manage and grow our key accounts, particularly within large governmental and private sectors. The ideal candidate will have a proven track record in sales, account management, and client relationship management, preferably within the outsourcing industry. This role requires strong leadership, strategic thinking, and excellent communication skills.
Responsibilities:
Drive sales of client's products and services to potential and existing key accounts within large governmental and private sectors.
Proactively prospect and identify new leads and business opportunities within these target sectors.
Manage all aspects of client relationships, acting as the primary point of contact and ensuring exceptional client service.
Work closely with clients to understand their business requirements and recommend tailored solutions.
Develop and deliver compelling proposals, presentations, and product demonstrations, showcasing Emdad's value proposition.
Effectively close deals and secure new business.
Build and maintain strong, long-term relationships with key decision-makers within client organizations, fostering trust and loyalty.
Identify market trends, monitor competitor activities and pricing, and provide regular feedback to internal teams.
Maintain accurate and up-to-date customer data and quotations within the CRM system.
Proactively address and resolve client issues and concerns.
Generate regular reports on account status, updates, and key performance indicators.
Focus on increasing customer lifetime value and maximizing revenue generation within assigned accounts.
Contribute to the development and implementation of account management strategies.
Qualifications:
12+ years of experience in sales and account management, with a proven track record of managing large governmental and private accounts.
Prior managerial experience is essential.
Experience in the outsourcing industry is highly preferred.
Saudi National.
Strong understanding of the sales process and account management best practices.
Excellent communication, presentation, and negotiation skills.
Ability to build and maintain strong relationships with clients 1 at all levels.
Strong analytical and problem-solving skills.
Proficiency in using CRM systems.
Ability to work independently and as part of a team.
Requirements
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Location
Riyadh, Ar Riyāḍ, Saudi Arabia