Operations Manager

Job Description

Benefits:

Bonus based on performance

Competitive salary

Free uniforms

Training & development

JOB SUMMARY

An Outdoor Lighting Perspective Operations Manager plays an active role in the research, planning and implementation of strategies that align with department and company goals, as established by the franchise owner. You are expected to lead by example, hiring and motivating staff to meet and exceed their personal and professional goals while maintaining a positive and rewarding work environment.

ESSENTIAL DUTIES & RESPONSIBILITIES

Direct supervision of 1-2 employees, with heavy involvement in the hiring, orientation, training, development, performance management, leadership and advancement of all staff

Provides regular and recurring goal setting, mentoring & feedback to all direct reports

Ensures that all employees are formally reviewed at least once per year

Identifies potential leaders and develop them for advancement accordingly

Continuous strategic planning, including suggested changes to vision and business plans

Sustains a work environment that builds positive professional relationships, creates accountability and rewards performance

Determines operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses, and establishes productivity, quality, and customer-service standards

Proactively suggests, creates or modifies and implements policies and procedures that maintain profitability

Objectives by estimating requirements, preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions

Prepares performance reports by collecting, analyzing, and summarizing data and trends

Maintains professional and technical knowledge by tracking emerging trends in operations management, attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices and participating in professional societies

Working occasional nights to perform night time demonstrations or nighttime adjustments

Installation and servicing of low voltage lighting and holiday lighting

ESSENTIAL SKILLS & ATTRIBUTES

Knowledge and competence in the following dimensions: Staffing and Performance Management; Labor Law Compliance; Teambuilding, Effective Communications; Organizational Planning, Quality Control; Safety; Accountability; Customer Service

Exceptional interpersonal skills and human relation skills that positively benefits interaction with staff, partners and external clientele

Ability to work both independently and as a team player

Must be detailed oriented, able to plan, prioritize, multi-task and meet deadlines in a past paced environment

Excellent managerial skills with an understanding of how to hire employees who fit job requirements

Ability to teach, train, mentor, evaluate and motivate staff

Good decision making skills with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges

Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through written and verbal communication

Experience in providing effective and documented coaching and feedback, the courage to verbally counsel below expectation employees

Ability to exercise good judgment and self-control

Enthusiasm, good attitude, trustworthiness, personal integrity and honesty

Ability to work autonomously and understand when a superior needs to be involved in decision making

Self-motivated with a dedication to keeping up to date technically, and applying new knowledge to your job

EDUCATION, TRAINING, EXPERIENCE

Minimum of 1-year industry experience preferred, and/or

3 years management experience; or any combination of the above

Computer skills, with a strong working knowledge of the primary Microsoft Office programs

Ability to successfully pass a background check, including a clean driving record, and other pre-employment screening

PHYSICAL REQUIREMENTS

Able to lift & carry items up to 50lbs

Able to sit at a desk comfortably while working on a computer, for extended periods of time

Able to climb a ladder

Able to use a shovel and power tools to install outdoor lighting

Outdoor Lighting Perspectives is an equal opportunity employer and supports a drug-free workplace.

Full-time