Salesforce Manager

Job Description

Salary: Competitive (DOE)

OVERVIEW

A fast-paced, innovative company in northwest Miami-Dade County, FL is seeking a talented and experienced Salesforce Manager to lead and mentor a team of professionals responsible for the development and administration of our Salesforce platform. You will play a pivotal role in shaping our Salesforce strategy, ensuring the platform effectively supports our evolving business needs, and empowering our teams to better serve our clients.

Compensation: Competitive (DOE) + benefits

Location: Northwest Miami-Dade County

Job Type: 100% on-site

WHAT YOU WILL DO

Team Leadership & Management:Lead, mentor, and develop a team of Salesforce Developers and Administrators, fostering a collaborative and high-performing environment. This includes setting team goals, conducting performance reviews, and supporting professional growth.

Strategic Planning & Oversight:Define and execute the organization's Salesforce roadmap, ensuring alignment with business objectives and maximizing the platform's potential.

Architectural Guidance & Governance:Provide architectural guidance and enforce best practices for Salesforce development, customization, and integration. Ensure data integrity, security, and compliance.

Project Management & Delivery:Oversee the planning, execution, and delivery of Salesforce projects, ensuring they are completed on time, within budget, andto the required specifications.

Stakeholder Collaboration:Partner with stakeholders across departments to understand their needs, translate business requirements into technical solutions, and ensure effective communication throughout the development lifecycle.

System Optimization & Maintenance:Proactively monitor system performance, identify and resolve technical challenges, and ensure the ongoing maintenance and optimization of the Salesforce platform.

Vendor Management (as needed):Manage relationships with any external Salesforce consultants or vendors.

Staying Current: Keep abreast of the latest Salesforce advancements, features, and best practices, and evaluate their potential impact on the organization.

WHAT YOU WILL BRING

Leadership Experience:Proven experience managing and developing a team of Salesforce professionals (Developers and/or Administrators).

Salesforce Expertise:Deep understanding of the Salesforce platform, including its architecture, capabilities, and best practices for development and administration.

Technical Proficiency:Strong working knowledge of Salesforce development tools (Apex, Visualforce, LWC, SOQL) and integration methods (APIs, middleware). Familiarity with legal practice platforms/systems is a significant plus.

Project Management Skills:Demonstrated ability to manage complex Salesforce projects from inception to deployment.

Communication & Collaboration:Exceptional ability to communicate technical concepts clearly to both technical and non-technical audiences, and to collaborate effectively with stakeholders at all levels.

Problem-Solving & Analytical Skills:Strong analytical and problem-solving skills with the ability to identify root causes and implement effective solutions.

Educational Foundation:Relevant bachelors degree (i.e., CS, IT, Business Administration with a technical focus) or equivalent professional experience.

Salesforce Certifications: Relevant Salesforce certifications (e.g., Administrator, Advanced Administrator, Platform Developer I/II, Sales Cloud Consultant, Service Cloud Consultant) are highly preferred.

Full-time