Call Center Intake Specialist

Job Description

FANTASTIC OPPORTUNITY! Upward Mobility as we prefer to promote from within. If you have 3-5 years' experience working in an office environment and have a professional phone demeanor this might be a great position for you.

BILINGUAL REQUIRED (Spanish)

100% In office position

Responsibilities:

· Answer Incoming calls and handle according to company policy

· Good communication skills

· Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.

· Be customer focused and can adapt to different personality types.

· Take down information of callers who seek to be new clients

· Communicate effectively with clients, assigned attorneys, and internal team members.

Qualifications:

· Positive Attitude

· Works well with others

· Strong customer service skills.

· Excellent communication and interpersonal abilities.

· Proficient Microsoft Office

· Detail-oriented with a commitment to accuracy.

· Professional Attitude

Benefits:

· Bonus

· Health – Employer pays 100% of the premium.

· 401K plus employer matching

· 10 vacation days, 4 sick days and 2 personal days.

· Vision and Dental Insurance Available

· Additional insurance can be provided upon request.

Chris Ligori & Associates is an equal opportunity employer. We encourage candidates from all backgrounds to apply.

Full-time