SVS Vision - Retail Receptionist- Southfield, MI

Job Description

Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits.

Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Receptionists have supplemental earning potential. They can make additional earnings by scheduling patient appointments; this is in addition to their regular compensation. Receptionists could also enjoy free designer glasses every year along with incredible discounts.

Job Summary:

SVS Vision Receptionists will be responsible for creating a positive first impression that the patient receives when they walk into our stores. Optical receptionists work as part of a team of eye care professionals including optometrists. The receptionists’ main priorities are to assist clients either over the phone or in person, while getting the opportunity to build relationships with patients. They are also responsible for ensuring a positive patient experience from start to finish. Receptionists need to have a basic understanding of the different types of optical aids available, and their duties usually include (but are not limited to):

Duties/Responsibilities:

Greeting patients

Gathering and updating patients’ insurance

All computer functions (i.e., receipts, job entries)

Day-to-day business completion (close out, weekly reporting)

Maintaining patients’ medical records

Insurance-rejections and patient notifications

Scheduling appointments/managing appointment book

Ensuring the smooth flow of the office

Supporting opticians and managers

Ability to participate in an active and busy environment

Required Skills/Abilities:

Professional communication skills

Strong attention to detail

Adaptable to change

Teamwork oriented

Excellent customer service skills

Possess strong clerical skills

Good computer and phone skills

Benefits and Perks:

Energetic environment

Paid vacation and personal time off, paid holidays

Available anniversary bonus

Paid mileage

Monthly bonus

Above market salary

Matching 401K Plans

Affordable medical and dental benefits

Vision benefits provided by SVS Vision

Life and disability insurance

Company sponsored discounts on many useful items and services

Ability to transfer based on seniority

Opportunity for growth within the company

Rewards and recognition for outstanding performance

Professional training

Ability to transfer locations based on seniority

Full-time