Optician, Licensed

Job Description

SUMMARY

The Licensed Optician assists the patient with the selection, purchase, adjustment, and dispensing of eyewear. Maintain inventory control and ensure the proper documentation of optical records. Ensure a prescription capture rate in the practice of 75% or greater.

MINIMUM QUALIFICATIONS

Education and Experience:

· High school diploma or GED required

· Current Florida optician license required

· Associates or Bachelor Degree in Marketing or related field preferred

· Two years of experience as an optician in a busy practice required

ESSENTIAL SKILLS AND ABILITIES

Proficient computer skills

Sales Ability

Exceptional interpersonal skills

Ability to problem solve effectively and efficiently

Detail Oriented

Ability to answer phone calls in a friendly and enthusiastic manner repeatedly throughout the day

Possess a caring, patient and friendly attitude

Ability to work in a fast-paced environment while maintaining accuracy

Ability to work well in a team environment

Self-directed, highly motivated, and ability to multi-task

Excellent communication skills both verbal and written

Working knowledge of vision insurance, post-operative Medicare, Medicare Replacement and Medicaid plans

Must be team-oriented and work well with others

Knowledgeable with lenses, frames, and all optical supplies

DUTIES AND RESPONSIBILITIES

Educate and assist patient with the selection of eyewear in the optical department

Greet and assist all patients in a friendly manner

Provide routine cleaning and adjustment services for patients’ eyewear

Ensure all optical boards and surrounding areas are clean and well stocked at all times

Order jobs from lab according to practice protocols

Trouble-shoot eyewear issues with patients to ensure the patient’s needs are met

Check-in and document all incoming jobs correctly

Review patient insurance to determine fees due and collect payment from patients on all orders

Maintain certification while continuing to improve skills and attend all in-service and webinar trainings as directed by leaders

Maintain accurate records by following proper documentation requirements

Support the practice core values, mission, vision, and purpose statements to develop and enhance patient experience and care

Maintain practice confidentiality, follow legal, HIPAA & OSHA guidelines, follow the rules and regulations of the practice as documented in the practice employee manual

Other duties as assigned

OTHER

This job description is intended only to describe the general nature and level of work performed. The Optician must be able to travel to various satellite locations as needed for work assignments. A valid Florida driver’s license is required. It is not intended, nor should it be interpreted as an exhaustive list of all duties, skills and responsibilities. The Optician will perform all duties listed in this job description as well as any other assigned by the Office Team Lead. Overtime may be required.

Must be able to work:

1 late night a week

Able to attend 1 evening training event each month.

Job Type: Full-time

Benefits:

401(k)

Bereavement leave

Dental insurance

Employee assistance program

Employee discount

Family leave

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Vision Insurance

Schedule:

8-hour shift

Monday to Friday

Overtime

Experience:

Optical: 2 years (Preferred)

Full-time