Evening Hotel Front Desk Clerk

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:

$16 - $17 hourlyResponsibilities:

Mitigate customer complaints as needed

Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

Perform regular bookkeeping duties: make sure hotel guest information is current and correct

Work with the housekeeping staff to ensure rooms are ready for new guestsQualifications:

High school diploma, GED, or equivalent

Has previous experience or working knowledge of Microsoft Office and reservation management systems

1+ year of hotel industry experience or related job preferred

Comfortable taking telephone calls and mitigating stressful situations

Displays impeccable interpersonal, time management, organizational skills, and customer service skillsAbout Company

If you are looking for a Family and not just a job then we are the place for you.

Full-time