VP of Product Operations & Chief of Staff to the CPO

Job Description

Salary: $270,000 - $290,000

Treasure Data:

At Treasure Data, were on a mission to radically simplify how companies use data and AI to create connected customer experiences. Our intelligent customer data platform (CDP) drives revenue growth and operational efficiency across the enterprise to deliver powerful business outcomes.

We are thrilled that Forrester has recognized Treasure Data as a Leader in The Forrester Wave: Customer Data Platforms For B2C. It's an honor to be acknowledged for our efforts in advancing the CDP industry with cutting-edge AI and real-time capabilities.

Furthermore, Treasure Data employees are enthusiastic, data-driven, and customer-obsessed. We are a team of driversself-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility.

As we enter our next phase of growth, were seeking a trailblazing operator, someone whos scaled product and business operations before, and whos ready to partner with our CPO to architect the future of our product organization.

The Opportunity

Were hiring a VP of Product Operations & Chief of Staff to the CPO, a rare blend of visionary strategist, operational architect, and executional powerhouse. This role is tailor-made for someone with the pedigree, precision, and presence to influence across the C-suite while building the operational backbone that scales a high-performing product organization.

This is not just a support role, its a strategic seat at the table. Youll act as the CPOs right hand and force multiplier, helping shape and execute the product strategy while ensuring cross-functional harmony, business alignment, and operational excellence from ideation to post-launch.

What Youll Drive

Strategic Leadership & Executive Partnership

Act as a trusted advisor to the CPO, aligning vision to execution with a focus on velocity, clarity, and impact.

Lead strategic planning cycles, OKRs, and QBRs, turning company goals into product-led execution plans.

Own cross-functional orchestration across Product, Engineering, Sales, and Customer Success to eliminate friction and accelerate outcomes.

Drive internal communications and operating rhythms for the CPOs org, ensuring transparency, alignment, and accountability.

Build & Scale Product Operations

Define and implement scalable frameworks for the full product lifecycle, ideation, validation, development, GTM, and feedback loops.

Introduce tooling, playbooks, and rituals that drive product readiness, sales efficiency, and organizational clarity.

Program & Process Excellence

Lead strategic programs that sit at the intersection of product, revenue, and customer success, including automation, packaging, pricing, and retention initiatives.

Work cross-functionally to align product roadmap and operations with real-time market feedback and enterprise needs.

Own revenue-impacting process improvements in collaboration with Legal, Finance, and Sales.

Drive innovation and experimentation within the org, embedding agility into how we build and deliver.

What You Bring

10+ years in Product Ops, Chief of Staff, BizOps, or Program Management roles at high-growth tech companies, preferably with experience supporting a CPO or equivalent.

Proven experience scaling systems, teams, and operating models in fast-paced or pre-IPO environments.

Demonstrated success leading end-to-end program deployments (e.g. ERP or similar systems integration).

Deep understanding of data analytics, tooling, and KPIs to guide decision-making.

A systems thinker with a bias for action, a knack for turning ambiguity into clarity, and a passion for operational excellence.

Exceptional executive presence, communication skills, and the ability to influence at all levels.

A collaborative leader who thrives in startup energy and knows how to build a strong culture while driving accountability.

Bonus Points If You Have:

Supported or worked directly with a CPO or senior product executive.

Experience in enterprise SaaS, especially B2B/B2C customer lifecycle models.

Familiarity with tools like Jira, Productboard, Tableau, Looker, Asana, Snowflake.

Previous exposure to IPO-readiness or scaling through late-stage growth.

Background in consulting, strategy, or product-centric operations.

A strong professional network among C-level executives in the tech ecosystem.

Why This Role, Why Now?

Shape the future of a category-leading product in one of the fastest-evolving markets.

Partner directly with our CPO and executive team to influence company-wide strategy.

Build and lead a high-leverage, high-impact function critical to our success.

Join a company with strong values, competitive compensation, equity, and a culture that prizes curiosity, ownership, and real-world impact.

Physical Requirements:

Working out of the Mountain View, California office according to our Global Hybrid Working Policy.

Travel Requirements:

Requires peaks of 25% travel to visit clients

Perks and Benefits (US):

Our benefit package showcases our culture of care and empathy with

Comprehensive medical, dental, vision plans and Employee Assistance Program (EAP)

Competitive compensation packages

Company paid life insurance 3x salary

Company paid short- and long-term disability coverage

Retirement planning (401K) with 4% company match

Restricted Stock Units (RSU)

Flexible Time Off (FTO)

Up to 26 weeks paid parental leave

About Treasure Data:

Treasure Data is the Intelligent Customer Data Platform (CDP) built for enterprise scale and powered by AI. Recognized as a Leader by Forrester and IDC, Treasure Data empowers the worlds largest and most innovative companies to deliver hyper-personalized customer experiences at scale that increase revenue, reduce costs, and build trust.

Through unique capabilities such as the Diamond Record, AI Agent Foundry, and AI Decisioning with Real-Time Personalization, Treasure Data enables marketing and CX teams to personalize cross-channel engagement in real-time, optimize marketing spend while increasing ROI, and drive customer lifetime value through more intelligent retention and loyalty.

Our Dedication to You:

We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives.

Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it.

Agencies and Recruiters:

We cannot consider your candidate(s) without a contract in place. Any resumes received without having an active agreement will be considered gratis referrals to us. Thank you for your understanding and cooperation!

Full-time