Ingeniero de Soporte Backhault

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you!

We believe in innovation, we adapt and are agents of change. Our customers are at the center of everything we do.

Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas.

This is your opportunity, come and be part of Sangre Tigo!

Apply right now!

Ingeniero de Soporte Backhault

Objetivo del puesto

Ejecutar la operación y mantenimiento proactivo en la red de acceso IP/MPLS y microondas para asegurar la disponibilidad, el rendimiento y la calidad de servicios de la red en niveles óptimos de diseño, como así también ejecutar y controlar la implementación de los cambios en la red.

Experiencia laboral y educación

Educación: Graduado en Ingeniería en Electrónica, Telecomunicaciones, Informática

Experiencia: Conocimiento y experiencia en redes IP/MPLS, protocolos de ruteo como OSPF, BGP.

Conocimiento general de fibra óptica, enlaces de microondas y tecnologías de acceso móvil 2G, 3G, 4G.

Área: CCNA o similares concluido,

Conocimientos de scripting en lenguajes como Python, Bash

Conocimientos de herramientas de monitoreo open-source

Simplicidad en la forma de pensar y hacer.

Vocación de servicio

Responsabilidades y tareas relevantes

-Monitorear la salud de plataformas de transporte Backhaul: redes IP/MPLS, enlaces de microondas.

-Ejecutar la operación y mantenimiento proactivo y preventivo: Gestión de alarmas, performance de la red y de los servicios.

-Resolver incidentes y problemas que ocurren en la red.

-Gestionar con los fabricantes de tecnología la resolución de incidentes y problemas.

-Analizar indicadores operacionales de la red (incidentes y problemas, causas, performance de red y servicios).

-Automatizar tareas rutinarias a través de scripts en Python o Bash

-Actualizar o modificar el monitoreo de equipos en herramientas como zabbix y grafana.

-Realizar guardias pasivas 24/7 según calendario

-Ejecutar ventanas de mantenimiento en el periodo 00:00 – 06:00

-Gestionar envío a reparación de los equipos dañados Presentar informe de -tareas

-Realizar implementación de proyectos de la red

Tigo is a company committed to the digital transformation of Paraguay through innovative products and services. We have a clear purpose: to build digital networks that connect people, improve lives and develop our communities. Since 1992, we have sought to transform lives, accelerating the deployment of our high-speed data networks and significantly increasing access to digital highways for millions of people who are today taking advantage of the new digital economy. At the heart of this transformation is our Tigo people, a group of committed and talented individuals who are the DNA of our company, which we proudly call Sangre Tigo. Our Sangre Tigo moves us to work together for our purpose, to be innovative and agile, transparent and responsible, to place our clients at the center of everything we do, to be engines of positive change. Our strong work culture has been recognized by the “Great Place To Work® institute since 2012, forming part of the local ranking of the best companies to work for in Paraguay.

Millicom Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.

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