Front Desk Coordinator

Job Description

Jewish Council for Youth Services (JCYS) – Wicker Park, Chicago

Jewish Council for Youth Services (JCYS) is a 118-year-old, Chicago-based nonprofit organization that offers high-quality early childhood education and summer camp programs to children of all religions, races, and ethnicities throughout the Chicagoland area.

We are currently seeking a full-time Front Desk Coordinator to join our team at our Wicker Park location. The ideal candidate is friendly, organized, and dependable, with strong communication skills and a passion for supporting children and families.

Schedule:

Monday–Thursday: 7:30 AM – 3:30 PM

Friday: 9:30 AM – 5:30 PMPosition Summary:

The Front Desk Coordinator plays a key role in creating a welcoming, safe, and professional environment for families, staff, and visitors. This individual is responsible for managing the front lobby, supporting daily operations, and assisting with administrative tasks that contribute to the smooth functioning of the center.Key Responsibilities:

Welcome and check in families and visitors, verifying identification as needed

Greet families during drop-off and pick-up

Answer phones and respond to general email inquiries

Relay messages to staff as necessary

Monitor and control access to the building beyond the reception area

Develop familiarity with programs and daily schedules

Generate reports (e.g., enrollment, attendance)

Create flyers and materials for center events (e.g., Grandparents Night)

Provide administrative and clerical support to the center’s leadership and teaching staff

Maintain inventory and order office and copier supplies within budget

Update and manage student files in coordination with early childhood staff

Oversee copier and printer maintenance

Organize and maintain school enrollment and inquiry records

Perform other duties as assignedQualifications:

Previous experience in a front desk, administrative, or customer service role

Strong written and verbal communication skills

Excellent listening skills and attention to detail

Sound judgment and decision-making abilities

Friendly, professional, and energetic demeanorPhysical Requirements:

This role requires the ability to:

Sit, stand, walk, talk, and hear regularly

Use hands to handle or feel objects; reach with arms

Occasionally climb, balance, stoop, kneel, crouch, or crawl

Occasionally lift and/or move up to 25 pounds

Use close, distance, and peripheral vision, depth perception, and the ability to adjust focus

JCYS is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Full-time