Operations Manager

Shift: 11:30pm-7:30am

Job Description - Operations Manager (Air Cargo Facility)

Our client is a global aviation organization that provides air carriers and airports with a wide range of aircraft, passenger, and cargo services to ensure the safe and efficient movement of freight and packages. Our team is dedicated to quality, safety, and providing a positive customer experience throughout all cargo handling operations.

Job Description:

The Operations Manager assists with the day-to-day activities of the air cargo operation and must be able to assume the responsibility of their shift. The specific duties vary by location, at the direction of the Station Management. They may include primary responsibility for the following:

Overseeing cargo handling operations to ensure packages are received, sorted, and loaded efficiently

Ensuring all cargo flights are properly staffed, with Supervisors assigned to each operational area

Managing inbound and outbound package flow to meet tight timelines and ensure customer requirements are met

Ensuring compliance with safety regulations and cargo security protocols

Managing documentation for cargo manifests, weight distribution, and inventory tracking

Assisting with records management, shift reports, and incident documentation

Ensuring staff receive on-the-job training for efficient package handling and safety procedures

Communicating effectively with airlines, ground handlers, and other partners to provide exceptional service

Supporting staff in achieving performance goals and ensuring adherence to safety standards

Counseling, coaching, and participating in employee disciplinary actions when needed

Ensuring proper use of equipment such as conveyor belts, forklifts, and cargo loaders

Demonstrating regular, predictable attendance at the job location

Exceeding customer service and safety standards

Carrying out other duties as assigned

General Qualifications:

18 years of age

Drivers License Required

Eligible to work in the United States

Computer Skills:

Proficiency in Outlook and Word.

Prior WMS experience a plus

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate but may become high at various times. Employee must be willing to wear/utilize company-supplied personal protective equipment (hearing protection) to mitigate their noise exposure.

Some work is performed outdoors, with exposure to varying temperatures and inclement weather.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Stand and walk for extended periods of time

Ability to lift 70 pounds or more

Use hands to finger, handle, or feel

Be able to hear and respond to the spoken voice and to audible alarms generated by terminal and warehouse environments

Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus are required

Salary will not exceed the provided range.