Junior Quality Associate

Aspen Global Incorporated (AGI) is the Mauritian subsidiary of Aspen Pharmacare Holdings Limited and was established in 2008. It is a global specialty and branded multinational pharmaceutical company with a presence in both emerging and developed markets.

AGI has been the launchpad of the Group’s Global expansion. We are very proud that from Mauritius we improve the health of patients in more than 150 countries through our high quality, affordable products. Our key business segments are Manufacturing, Supply Chain and Commercial. Our global Brands comprises sterile Focus Brands that include Anaesthetics, Oncology and Thrombosis products. Many of the Aspen supplied medicines are lifesaving or medically critical.

We employ over 200 people of which 75% are Mauritian.

We are one of Mauritius' largest companies with a turnover in excess of 40 billion Mauritian Rupees.

We have a diverse workforce with over 20 different nationalities.

We are liaising with over 60 different subsidiaries worldwide every day.

We have supplied more than 700 million packs of medicine worldwide since inception.

Overall Job Objective

As a Junior Quality Associate, you will play a crucial role within the Quality Team of the Pharmaceutical Affairs Department at Aspen Global Incorporated (AGI). This role supports the Compliance, Quality, and Regulatory teams, ensuring that the products supplied to various markets are compliant with registered details. You will assist Quality Managers in executing administrative tasks related to quality management, including handling deviations, customer complaints, and change controls. Your primary responsibility is to ensure that AGI’s suppliers adhere to Good Manufacturing Practices (GMPs) and maintain the highest quality standards.

Key Responsibilities

Product Compliance

Ensure that products supplied to markets meet registered specifications, including shelf-life, storage conditions, and other relevant details.

Liaise with the Regulatory Team and Affiliates to confirm registered product details and prepare necessary compliance documentation.

Monitor regulatory approvals and communicate updates to manufacturing sites for timely implementation.

Supplier Qualification & Documentation

Maintain up-to-date documentation for suppliers, including technical agreements, product quality reviews, stability reports, and quality statements.

Review documentation received from manufacturing sites and update relevant trackers (e.g., Product Quality Reviews, Stability Data).

Liaise with manufacturing sites to address quality-related issues and monitor the completion of Corrective and Preventive Actions (CAPA) related to Aspen audits.

Quality Interface

Serve as the key interface between manufacturing sites, distributors, affiliates, and other AGI departments for quality-related matters.

Coordinate the investigation of customer complaints with suppliers, log them into the system, and provide responses to the complainant.

Manage change controls and requests from manufacturing sites, log them into the system, and monitor the completion of associated tasks.

Handle deviations raised by manufacturing sites, assess their impact on the product, supply continuity, and registered details, and log them into the system.

Assist during internal and external audits/inspections, ensuring compliance with all quality standards.

Quality Management System Enhancement

Identify opportunities for process improvement within AGI’s Quality Management System and support the implementation of these enhancements.