Vehicle Exchange Specialist

Eastgate CJDR is looking for a candidate to assist with the launch of our new Vehicle Exchange Program. This role is perfect for a self-starter that loves a challenge and works well with people. Whether assisting a customer with a large service repair, or someone simply interested in an upgrade, this role is vital to our team as we work hard to retain our customers and add desired inventory.

Training will be provided and no experience is necessary.

Job Duties:

Providing customer service and educating current service customers on the advantages of exchanging

Provide each service customer with a fair and accurate appraisal of their vehicle

Work directly with the General Manager to achieve the standard of 20 exchanges monthly

Call upcoming service appointments for introduction and verify information

Requirements:

Customer-centric approach with professional demeanor

Strong communication skills

Desire to assist customers with effective vehicle exchange offers

Willingness to learn