Job Description
Job Summary:
To provide interpreting services via telephone and/or video relay to our customers and their
clients by performing the following duties:
Duties/Responsibilities:
Fluency in the languages to be interpreted.
To facilitate understanding in communication by faithfully interpreting, into the target language, everything being said without adding, omitting or changing anything
To maintain impartiality and show no bias or preference toward either party while interpreting.
To interpret in the first form at all times; clarify when necessary (informing both parties) and maintain the highest level of confidentiality as well as abide by code of ethics for interpreters.
To be aware of his/her own culture and other cultures encountered in their duties and explaining any cultural differences when appropriate.
To preserve the highest level of proficiency by continuing to improve his/her interpreting skills and ethical performance.
Must demonstrate the highest level of customer service towards our clients and theirs, at all times.
Perform all office functions and other reasonable, related duties as assigned or requested
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications:
Fluency in one of the following: Cantonese, Vietnamese, Tagalog, Mandarin
Some form of healthcare background - will accept someone who has received any time of vocational training, has worked as a CNA, or handled insurance benefits questions in any form
Education and Experience:
One year certificate from college or technical school; minimum six months related experience and/or training; or equivalent combination of education and experience.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills: To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software and Word Processing software.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and climb or balance. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
About Medix?
Medix is dedicated to positively impacting lives every day. Since 2001, we have made it our mission to be the leading provider of workforce solutions for clients and candidates across the Healthcare, Scientific, and Information Technology industries.
Our dedicated recruiters are here to help you find and secure just the right opportunity. We take the time to learn about you, your skills, your interests, and your career goals, and then match you with the jobs and companies that best suit your needs. Whether you are looking for a contract, contract-to-hire, or direct hire positions, we can help you to find the meaningful and gratifying work that you've been looking for.
Minimum Essential Coverage (MEC) plan
Two different fixed indemnity plan add-ons
Major Medical Plans, including 1 HSA Plan
Dental
Vision
Short-term disability
Life and AD&D
This year’s recipient of the Business Ledger's "Entrepreneurial Excellence Growth Award"
Join our network of talented professionals!Company Description
Medix is dedicated to positively impacting lives and businesses with workforce solutions backed by people data and industry expertise.
Our purpose-driven team impacts employers and job seekers alike within healthcare, life sciences, technology and engineering.