Banquet Server - On Call

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

Responsible for fostering a fun environment

Responsible for being a gracious host to all guests and co-workers

Responsible for promoting a positive influence in the community and participating in company-sponsored events

Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff

Engages in friendly conversations with guest whenever possible

Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant

Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities

Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards

Recognizes players and relays that information to the host/hostess and/or other restaurant team members to ensure they receive the appropriate service

Knows and promotes current property events and promotions

Takes food and drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests

Monitors guest consumption of alcohol and intervenes as needed according to guidelines

Thanks customers, invites them back, wishes them luck

BRING US YOUR BEST.

Must have an outgoing, energetic and enthusiastic attitude

Must enjoy hosting others

Must be comfortable initiating conversations and creating a fun environment with our guests

Must be 21 years of age

High school diploma or equivalent

One to three months related experience and/or training

Read, write legibly, understand and speak English

Excellent customer service/communication skills

Count money and change correctly

Available to work required schedule which may include nights, weekends, holidays and overtime as needed

Must meet professional appearance standards as prescribed by company policy.

Must be able to respond to visual and oral cues

Able to work in constricting areas

Able to tolerate noise and bright lights

Able to work at a fast pace in often crowded/noisy environment

Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 35 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

On-Call