MEDICAL RECORDS COORDINATOR

MEDICAL RECORDS COORDINATOR

Teamswell is a high-growth nearshore outsourcing company working for US companies. Our mission is to help small and medium-sized US businesses grow and become more profitable by having access to highly engaged, skilled, and experienced talent at a fair price and to generate career opportunities for bilingual professionals in Latin America with fair compensation and professional and personal growth opportunities.

We are currently looking for a highly organized and dependable Medical Records Coordinator to take ownership of the medical records collection process for company candidates. The right candidate will be resourceful, communicative, and comfortable with follow-up and administrative tasks.

In Teamswell every team member has an instrumental role and impact on the success of our business and our client’s success, so we seek to have highly motivated individuals who thrive in a fast-paced work environment, who are intelligent, eager to work hard, reliable, and able to communicate effectively with all levels of an organization. Our Medical Records Coordinator will possess the skills and experience required and a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. We value people who are good communicators, quick learners, scrappy about finding creative solutions to problems, and conscious of their work quality. We expect all our team members to deliver excellence in both technical expertise as well as in their everyday relationships with their team.

CORE RESPONSIBILITIES

Send medical records release forms and ensure they are completed correctly and on time.

Distribute completed release forms to all relevant offices, hospitals, and clinics.

Consistently follow up via phone and email to request, confirm, and collect records from providers.

Track each request and follow up weekly until all medical records are received.

Accurately label each record by pregnancy year and record type (e.g., OB Care, IVF, Delivery).

Organize and maintain a digital filing system for easy access and reference.

Submit completed records for internal or external review once the set is received.

Support other low-level administrative tasks, depending on workload and availability.

QUALIFICATIONS & REQUIREMENTS

Strong attention to detail and organizational skills

Excellent written and verbal communication skills

Comfortable with phone follow-ups and maintaining professional relationships with medical offices

Experience with HIPAA-compliant handling of sensitive medical documents

Ability to manage time independently and meet deadlines without close supervision

Tech-savvy and confident in navigating digital tools and systems

Prior experience in a medical office, fertility clinic, or administrative support role

POSITION SCHEDULE DETAILS

Full-time remote position

Monday - Friday (40 hours/week)

BENEFITS & PERKS

Company-paid employee private health, emergency, basic life, and short-term disability insurance

Internet and Electricity subsidy

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