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Key Account Manager West Africa

Company:
kerry.com
Location:
Lagos, Nigeria
Posted:
April 29, 2025
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Description:

Requisition ID: 58749

Position Type: FT Permanent

Workplace Arrangement: #LI-Hybrid

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

The Senior Key Account Manager (KAM) is responsible for all the commercial relationship with assigned tier of customers, managing relationships with the customers, developing/recruiting new customers with primary focus on the Beverage and Snacks category, deliver on the company's budget and manage internal stake holders to ensure a smooth end to end delivery and experience for the customers.

Key responsibilities

Responsible for all sales efforts as Senior Key Account Manager to assigned customers.

Manage key customer relationships and negotiate customer agreements that deliver against base and new business margin targets.

Prioritization and development of strategic accounts

Create sustainable growth for Kerry and our customers

Manage and strengthen priority customers volume of business and relationship

Complete commercial agreements with customers in compliance with Kerry guidelines.

Develop and execute strategic plan to optimise the use of all Kerry technologies. Secure agreement and execute pricing plans.

Provide input to and ensure staff compliance with all applicable Kerry systems/processes.

Participate in the development, implementation and achievement of annual budgets. Monitor any variances and work closely with the Sales

Help operations team to improve overall customer satisfaction.

Qualifications and skills

Bachelor’s degree in commerce or food

Strong technical background

FMCG experience preferred, having worked in the food Industry

Communication

Entrepreneurship

Communication Skills

Effective Presentation Skills

Leadership:

Stand-alone decision making

Productivity (multitask, prioritize, work smart)

Customer service orientation

Negotiation skills

Interpersonal skills

Strong business acumen

Business savvy

Integrity

Effective and in-control under pressure

Relationship building

Drive and determination

Relationship/Personal Impact

Interpersonal skills

Influencing

Problem Solving/Decision Making

Information gathering

Analytical & Interpretation skills

Decision making & judgment

Problem Solving - enquiring mind, lateral thinking

Kerry is an Equal Opportunities Employer. Consistent with our policy of providing equality of opportunity for all, we are required to seek particular information from applicants. As part of your application you will be asked to answer a short number of questions. This information will be held separate to your application and treated in the strictest of confidence.

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

Recruiter: #LI-RG1

Posting Type: LI

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