Guest Relations Agent - Support & Reservations

Job Description

Bring your skills to a guest-focused role!

Monster Reservations Group helps families set up prepaid vacations — and we’re looking for friendly, motivated people to join our reservations team.

As a Guest Relations Agent, you will:

Set up prepaid vacations by guiding guests through available options.

Collect payments and ensure booking details are complete.

Follow proven scripts to create excitement and build value.

Create urgency by highlighting limited-time travel opportunities.

If you love working with people and enjoy helping them plan memorable experiences, we want you!

Pay & Benefits:

$19–$22/hr + weekly bonuses

Affordable health insurance + free dental and vision

4% 401(k) match

Annual travel credit

Free snacks and drinks at work

Requirements:

18+ years old

Local to Myrtle Beach, SC

At Monster Reservations Group, we’re redefining the vacation experience! Since 2006, we’ve been dedicated to providing unforgettable vacation packages to top destinations around the world. But we’re not just about great trips—we’re about exceptional service.

Our mission is simple: deliver the best product with the best service, every time. Inspired by the excellence of companies like Chick-fil-A, we prioritize amazing service on every call, for every guest, every day. It’s our passionate, driven team that sets us apart, ensuring each guest feels valued from booking to return.

At Monster, we know success starts with a positive, supportive culture. Guided by our core principles of Attitude, Effort, and Process (AEP), we foster an environment where our team can thrive—and deliver incredible results. If you’re ready to join a team that values culture over results and is passionate about creating unforgettable experiences, Monster Reservations Group is the place for you.

Join us, and let’s make a difference in the world of travel—one adventure at a time!

Full-time