Retail Customer Service Representative

Job Description

Divergent Drive is the most successful and innovative inside sales provider in the Tysons Corner area. Our customer-friendly approach and innovative clientele is the best solution for our customers. We are looking for someone with an amazing work ethic, a great student mentality, and an awesome student mentality. We are also looking for individuals who bring vision, creativity, and energy to a highly competitive work environment and quickly excel and grow within our business.

Duties:

Active listening skills and effective communication strategies

How to identify and defuse challenging customer behavior

An awareness of the core processes and best practices used in service and support

Master the product knowledge for our clientele

One-on-one sales-based interactions with customers

Key Requirements:

Outstanding customer service priority

Teamwork-oriented and lively attitude throughout the work environment

Critical thinking and solution-oriented skills

Become familiar with product information understand features and benefits of your product

Meeting or exceeding goals through impeccable work ethic

Demonstrate knowledge of products and services and use this knowledge to establish customer rapport

Advancement is based on performance.

Persons with Experience in the following areas should apply:

Retail, full-time, retail associate, management, office manager, customer service representative, leadership, communications, retail salesperson, customer service, marketing, customer service sales, field sales representative, account manager, inside sales, outside sales, direct sales.

Full-time