Administrative Associate (Legal) - OH

Company Description

Onsite Location: Columbus, OH (only considering candidates in the local Columbus area)

Hybrid: 3 days onsite, 2 days remote

Williams Lea, by RRD is a global business support services company with a strong legacy-over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world-especially within legal, financial, and professional services industries.

We're a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it's supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we're the behind-the-scenes team making everything run smoothly. Job Description

Williams Lea is hiring for a Administrative Associate (Legal)

Shift:Monday to Friday 11:00 Am to 8:00 pm Eastern Time

Pay: $18.50 hourly plus additional 10% shift differential

Benefits:

Medical

Dental

Vision

401k

PTO

Life Insurance

Prescription Drug Plan

Flexible Spending Account

Domestic Partner Benefits

Commuter Benefits

The Administrative Associate (Legal) is a professional delivering exceptional customer service to external stakeholders. They will provide dedicated secretarial / administrative support to participating associates, staff attorneys, and other practice professionals across all US firm offices.

Job Duties:

Answers dedicated phone extensions for assigned firm personnel

Prepares expense reports and payment funds requests

Prepares and submits invoice requests

Performs data entry

Performs document production (editing, creating, comparison/redlines)

Maintains and inputs information on various data storage sites

Works under time constraints to meet deadlines

Reviews own work product for accuracy

Produces accurate and high-quality work

Communicates effectively and respectfully with co-workers and client requestors

Uses job tracking software to log in and out of all tasks for internal tracking purposes

Other duties as requested by the client and management

Qualifications

Specific Technical Skills:

Must be proficient in MS Office, including Word, and Excel.

Experience with 10 key calculator preferred

Performance Traits:

Critical thinking / analytical skills

Proven customer service skills required in order to create, maintain and enhance client relationships

Excellent organizational skills and ability to manage multiple assignments simultaneously.

Exceptional organizational and communication skills (written and verbal).

Knowledge of proper grammar, spelling, and language usage, as well as standard business correspondence formatting.

Able to make independent decisions that conform to business needs and policy

Attention to detail, time management and problem-solving skills.

Able to troubleshoot tasks or concerns on own; understands when to escalate a problem to a supervisory level

Ability to maintain professional composure when working with immediate deadlines

Ability to work both independently and collaboratively as part of a team

Ability to work in a fast-paced environment

Ability to prioritize work to balance multiple projects and deadlines.

Highly professional approach to responding to requests and demonstrated ability to provide quality customer service to attorneys.

Ability to work well under pressure.

Demonstrated self-starter with the desire to show ownership and commitment to the job.

Energetic and positive personality, willing to go above and beyond to meet client expectations

Ability to maintain confidentiality of sensitive materials/documents.

Education/Training/Certifications:

Associate degree, preferred

Minimum Years of Experience Required:

Two years of similar work experience in a professional services firm.

Additional Information

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

#GOC

#LI-TC1

RRD is an Equal Opportunity Employer, including disability/veterans