Sales Engineer at Fintech 3 days a week in the office (downtown Toronto) $150-170K base with 15-20% bonus Key Responsibilities: Become the expert on our emerging Digital Wallet product ecosystem Deliver client training, product education, use case demonstrations, and sales support to help clients showcase our solutions to their end users Utilize customer relationship management tools to gather and communicate client feedback to product teams and advocate for improvements Analyze client product usage to identify new opportunities that address their business needs Lead the solution design phase by proposing cross-product (payments and verification) implementations that solve client challenges Communicate clear and compelling value propositions that position our products favorably against competitors Participate in discovery sessions with Product Owners to identify opportunities and develop solution proposals including presentations and demonstrations Provide comprehensive pre-sales and post-integration consultation to ensure solutions meet client requirements Work with stakeholders to define, document, and implement partner integration solutions Support multiple partner integration projects as a subject matter expert to ensure continuity throughout the client journey Represent customer perspectives to product and marketing teams Monitor and report on pipeline opportunities using CRM tools Ensure partner interfaces meet both business and technical requirements Stay current on industry trends, technological advancements, regulations, and competitive landscape to identify opportunities and threats Maintain relationships with business, product, and technical stakeholders to resolve escalated issues Support proof of concepts, technical trials and provide constructive feedback Qualifications: ~10+ years of hands-on experience in the payment technology space or as a Solutions Engineer with technical consulting/support capabilities ~ Eligibility to work in Canada in a full-time capacity ~ Bachelor's degree in business, commerce, or a related field ~ Previous experience in the digital payments industry is highly valued ~ Thorough understanding of Digital Wallets and In-App Payment technologies ~ Outstanding presentation and problem-solving capabilities ~ Ability to effectively multitask, prioritize, and meet deadlines ~ Skilled at working with cross-functional teams, building relationships, and fostering collaboration ~ Strong communication skills to convey complex information clearly and impactfully ~ Proven record of driving continuous improvement initiatives