Building Controls Field Engineer

Primarily Columbus Metro area and southern Ohio

Job Description

We are looking for a self-starter Building Controls service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Proven track record as a Service Specialist and experience in service and support operations in a 24/7 environment. Controls, electronics, mechanics or operations and related engineering concepts (debugging, preventive maintenance, routine customer issues resolution, systems startup, design review meetings, configure DDC, PLC and/or DCS control algorithms, ).

Responsibilities

Provide service and customer support during field visits or dispatches

Tie workflow to schedule

Manage all on site installation, repair, maintenance and test tasks

Diagnose errors or technical problems and determine proper solutions

Produce timely and detailed service reports

Document processes

Operate vehicle in a safely manner and use field automation systems

Follow all company’s filed procedures and protocols

Cooperate with technical team and share information across the organization

Comprehend customer requirements and make appropriate recommendations/briefings

Build positive relationships with customers

Skills

Proven field service experience

Ability to troubleshoot, test, repair and service technical equipment

English literacy

Ability to read and interpret mechanical drawings and electrical schematics

Ability to work flexible shifts and to adapt to changing work schedules

Understanding of the facilities’ controls electrical and mechanical systems with the ability to debug

Familiarity with mobile tools and applications

Controls Experience - Tridium, Distech, Johnson Controls, Siemens, Rockwell. operation, and debugging training

Other useful technologies include: Scripting languages (VBA, Python, etc.)

Knowledge of Kepware OPC server, ThinManager, VMware is preferred.

Basic understanding of HVAC systems in large building automation systems.

Understanding of sequence of operations and P&IDs for HVAC and plant utilities

Associate’s Degree in approved mechanical or electrical program, or proper background as determined by interview

Job Type: Full-time

Pay: $110,000.00 - $150,000.00 per year