US Open Premium Seating Supervisor (Seasonal)

Who We Are

It takes the most talented people to put on the world's greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined 'spectacular' and has become a worldwide pop-culture destination. With more than 1 Million on-site visitors, 200 million television viewers worldwide, close to 40 million online visits and more than 2 billion social media engagements in 2024, why not come and enjoy the thrill and excitement of working with our team?

We are seeking Seasonal Suite Administration - Premium Seating Supervisor who play an essential role in the US Open guest experience. In this role, you will be responsible for placing and situating all suite furniture and appliances within all US Open Premium Seating.

The Role

Supervise suite administration staff to ensure compliance with the USTA policies and procedures

Place and situate all furniture and appliances for all suites

Provide customer service interfacing with various entities and guests

Lifting heavy furniture

Provide administrative support to the Sr. Manager of Premium Seating

Coordinating Furniture and Décor Deliveries, represent the Premium Seating Department at meetings with Vendors at the National Tennis Center

Responsible for creating and maintaining files, monitoring FF&E orders, typing, faxing, filing, and other duties as assigned by the Sr. Manager of Premium Seating

Assist in Providing all trades and vendors with information necessary to complete tasks at hand

Receive/enter work order tickets timely and accurately

Communicating with Suite Holders throughout the US Open Planning Process

Responsible for periodic walk-thru of the Suites to ensure its cleanliness and Maintenance

Communicate any breakdowns in real time with the Sr. Manager of Premium Seating Who You Are

Previous guest or customer service related experience

Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniform

Available to work for the full duration of the US Open tournament

Must be able to work 12+ hour shifts and be available days, nights and weekends

Willing to work outdoors in various weather conditions and able to stand for extended periods

Personable and proactive team player with excellent communication skills

Remain calm and focused in a fast-paced environment as well as during stressful situations

Must be able to multitask and to lift 60lbs+

Bilingual (a plus, but not necessary)

What We Offer

Compensation: This is a non-exempt position with an hourly rate of $20.00.

Uniforms: Employees will be provided with uniforms to ensure a professional and cohesive team appearance.

Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift.

Exciting Work Environment: Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans.

Come One, Come All

We strongly encourage you to apply if you're interested; all unique backgrounds and experiences welcome!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.