General Manager

Job Description

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Relocation bonus

Vision insurance

We are looking for an experienced and passionate Restaurant General Manager to join our team.

As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience.

To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES:

Manage and oversee the entire restaurant operation

Deliver exceptional guest services

Ensuring guest satisfaction

Plan new and update existing menus

Plan and develop the overall restaurant promotions, specials, and events. Build promotions and events to drive top line sales.

Respond efficiently to customer questions and complaints

Organize and supervise shifts, manage scheduling using R365

Manage and lead staff. Develop hourly and salary staff

Hire new employees. Terminate employees when necessary

Training and evaluate staff performance

Manage daily restaurant operations including POS day close reconciliations and cash deposits using POS (Restaurant Manager) and R365. Review and approve payroll hours before processing with ADP.

Manage food ordering and cost, maintain food inventory

Manage Liquor, Beer, Wine (LBW) ordering and cost, maintain LBW inventory

Manage restaurant supplies including smallwares

Control costs and minimize waste

Create and nurture a positive working environment

Implement innovative strategies to improve productivity, sales, and food quality.JOB REQUIREMENTS:

5+ years of experience as a Restaurant General Manager or similar role

Ideally, 3+ years of experience managing or supervising kitchen staff and operations

Must have VALID Wisconsin bartender license

At least 3 years of experience managing liquor and food orders

At least 3 years of experience performing month close inventory counts for Liquor and Food

Must have extensive front of the house experience and knowledge

Computer literacy

Ideally, 3+ years experience with restaurant management software (POS and R365)

Must have experience with managing COGS (liquor and food)

Experience in event planning and promotions drive top line sales

Strong leadership, motivational and people skills

Good financial management skills

Critical thinker and problem-solving skills

Team player

Good time-management skills

Great interpersonal and communication skill.

Full-time