Shift Manager

Pay range is from $17.00 to $18.00!

NAYA, a growing Mediterranean / Middle Eastern quick-serve concept is looking for experienced, enthusiastic, and friendly people to join our New York team!

We are so excited to expand in New Jersey into this amazing location in Montvale, NJ! We are looking for a strong management team and hiring immediately!

General Description:

The Shift Manager is responsible for leading team members in running an efficient operation, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive work environment.

RESPONSIBILITES:

Open or close restaurant; complete opening or closing checklist, as applicable

Able to perform all POS functions, including opening and closing procedures, comps, voids and transfers, back of house administration (employee creation, menu management, etc.)

Ensures that all Naya drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards

Promotes and practices safe work habits through trainings, education and day-to-day management; Identifies and resolves potential safety hazards; Ensures accidents are documented following proper procedures

Resolves team member or customer conflicts through Naya complaint handling procedure

Facilitates on-going training and development of current staff; Coach and counsel team members for improved performance, documenting developmental plans as necessary, with General Manager approval

Ensures that all team members are educated on Naya's products and services

Builds morale and team spirit by fostering a work environment where team members' input is encouraged

Assists General Manager in delivering performance reviews to all FOH hourly employees REQUIREMENTS:

Previous experience as shift leader or similar role

Holds a valid ServeSafe Certification

Fluent in both written and spoken English

Demonstrate positive leadership characteristics, which inspire team members to meet and exceed standards

Polished personal presentation; grooming meets Naya's standards, as outlined by Employee Handbook

Communicates information effectively and efficiently

Able to work nights, weekends and holidays, and variable schedule, per the needs of the business

Ability to walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions

Ability to perform essential job functions under pressure, maintain professionalism when working under stress

Maintains general knowledge of the restaurant, location, transportation, management team, etc.

Ability to utilize traditional software programs such as Gmail, Microsoft Office (Word, Excel, Outlook)

Ability to access and accurately input information using a moderately complex computer system

Participate in community events and ensure corporate social responsibility goals of Naya are met

Ensure that all staff are compliant with Naya's policies and procedures, as well as city, state and federal laws

Attend mandatory meetings including staff meetings, leadership meetings, etc.

Complete other duties as assigned by General Manager

Maintains knowledge by attending educational workshops, reviewing professional publications, establishing BENEFITS:

Dental insurance

Employee discount

Health insurance

Paid time off

Paid training

Vision insurance

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