Inside Sales/Scheduling Coordinator

Job Description

Hiring an Energetic, Customer-Obsessed Inside Sales/Scheduling Coordinator to join our growing team!

Offering $23 - $26 per hour to start, depending on experience!

Ace Handyman Services of Denver (a division of Ace Hardware) is the fastest-growing company in the home improvement, repair and maintenance industry. This position serves as the primary point of contact in delivering our trademark helpful solutions and education to all customers, as well as consistently delivering exceptional service. Community is important to us and that starts with a team that takes care of each other. We strive to offer an employee-friendly work environment with opportunities to grow in our company.

Your Key Responsibilities would be:

Professionally respond to incoming sales calls and follow up with online leads

Offer accurate job estimates and close the sale over the phone

Create and maintain our handyman job schedule

Adjust the schedule as needed

Conduct follow up calls with customers

Accurately enter information into our CRM and sales software

Work closely with our Handyman team to ensure a smooth transition from sales to service delivery

Work towards and achieve individual and team sales goals

Requirements

2+ year proven track record of success in sales and customer service

B2C Sales Experience

Quick thinker, organized and superb multi-tasking skills.

Excellent communication and interpersonal skills.

Self-motivated with a great attitude and ability to accurately communicate and close services on the phone.

Proficient in Microsoft Office, Teams and multiple software platforms.

Dispatching skills; Service Titan experience a plus!

Valid driver's license and reliable transportation.

Benefits

Here's just some of what we have to offer:

Competitive earnings

Incentive Bonus

Health Insurance

Dental and vision

Life Insurance

Disability Insurance

401(k) Matching

Paid Time Off

Advancement opportunities

Full-time