Program Coordinator, Graduate Admissions

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

JOB SUMMARY

The Program Coordinator, Graduate Admissions serves as the primary point of contact for prospective graduate students through email, phone and in-person customer service. The primary recruitment focus of this role is for professional master's global graduate programs. This position plans on-campus and virtual recruitment opportunities for prospective students, as well as represents the graduate programs at recruitment fairs. This position also provides support for the graduate admission customer relationship management system/Slate.

PRIMARY JOB RESPONSIBILITIES

Serves as the primary point of contact for prospective graduate students; provides phone, email, in-person, and virtual customer service; collaborates with team members on the graduate communication plan

Serves as liaison to Global team members.

Reads, interprets, and evaluates students' academic credentials and makes admission/denial decisions; assists with scholarship appropriation

Coordinates events both on-campus and virtual events for prospective students; attends graduate and career recruitment events

Collaborates with campus partners on initiatives to grow and maintain graduate enrollment at the institution

Participates as an active member of the recruitment team; assists with special programs and research projects; participates in the development and implementation of enrollment strategies; composes routine letters; compiles data for reports; maintains calendar; processes applications; schedules appointments; maintains confidential files; prepares papers/reports; inputs/retrieves data on information system software; plans work and establishes priorities

Conducts research on best practices and policies related to graduate recruitment; trains other admission staff members and additional university stakeholders on graduate admission related topics

Serves as an administrator of the graduate admission CRM; assists with uploading student documents; releases decision letters for applicants

Supervises intern/student workers with goals aligned with graduate enrollment initiatives and strategies

Performs other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES

Knowledge of undergraduate and graduate degree programs

Strong interpersonal/human relations skills

Written and verbal communication skills

Editing and report preparation skills

Organizational skills

Research skills

Ability to exercise independent judgment

Ability to operate personal computer with various software

Ability to maintain confidentiality

Ability to relate effectively to students

Ability to handle confidential matters with discretion and sensitivity

Ability to respond to questions in a tactful and professional manner

Ability to prepare and generate reports

Ability to organize and maintain accurate records and files

Willingness and ability to travel internationally

Willingness to work occasional evenings and weekends

Ability to handle stress due to travel, multitask, and adapt

Ability to build relationships with and recruit a diverse population of students from all over the world

MINIMUM QUALIFICATIONS

Bachelor's degree

Two years of related experience

PREFERRED QUALIFICATIONS

N/A

Function

Admissions

Scheduled Weekly Hours:

40

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at .