Locksmith

Department: Facilities and Asset Management

Job Type: Continuing

Full-time/Part-time: Full Time (>=1249 hrs/year)

Campus: Waterloo

Reports to: Manager, Facilities Operations and under the direction of the Lead Hand.

Employee Group: CUPE

Application Deadline: 05/12/2025

Requisition ID: 9242

Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a commitment to Indigenization and commitment to equity, diversity, inclusion, Laurier’s thriving community has a place for everyone.

Laurier has more than 21,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton. The university is committed to providing an inclusive workplace, a flexible work policy and employing a workforce that is reflective of local and national demographics. Laurier's Waterloo, Kitchener, and Brantford campuses are located on the shared traditional territory of the Neutral, Anishnaabe, and Haudenosaunee peoples. This land is part of the Dish with One Spoon Treaty between the Haudenosaunee and Anishnaabe peoples and symbolizes the agreement to share, protect our resources, and not to engage in conflict. Laurier's Milton campus is located on the traditional territory of the Mississaugas of the Credit, and part of the Nanfan Treaty of 1701 between the British Crown and the Haudenosaunee Confederacy.

Position Summary

Reporting directly to the Area Manager, Facilities Operations under the direction of the lead hand, the incumbent performs a variety of tasks related to the administration, installation and maintenance of door and window hardware, related keying and electronic access systems.

Accountabilities

Respects and responds to direction given by lead hand(s);

Sets up/maintains master key systems to accommodate new and existing keys;

Installs doors and associated hardware, including locks, panic sets, and closing devices;

Repairs and maintains all existing door hardware, including locksets, door closers, panic sets;

Installation and maintenance of accessible door operators;

Administers, maintains and controls the University’s key database ;

Keeps accurate records of new requests, and changes to keying systems, ensuring compliance with university policies and procedures related to access control;

Prepares estimates for work orders, including all physical and electronic components required;

Keeps an adequate stock of supplies for routine repairs, and emergency scenarios;

Coordinates and works with outside service providers on specialty door access applications;

Provides input on the design, and coordinates installation of door access components in new construction/renovations;

Provides after-hours support for campus partners such as the Special Constable Service and IT departments;

Understands and ensures compliance with all Departmental Policies and Procedures;

Confidential support for Human Resources and Special Constable Service departments related to Faculty/Staff/Student security matters;

Universal/Barrier -Free washroom electronic hardware installation and maintenance, ensuring AODA compliance for the institution;

Design, specify components for access control installations, providing pricing where required;

Programming of the access control systems, from new installation/component configuration, provisioning access, up to an including setting up lockdown and special event functionality;

Perform troubleshooting, diagnostic support on access control system issues;

Provide user training/support;

Campus partner support/coordination for shared services (ie. Banner data push, server issues).

Qualifications

Demonstrated experience as a locksmith, with 5 years’ experience in the trade and/or access control experience;

Currently working in the trade;

Ability to set up and maintain a master keying system;

Experience working with electronic work order systems;

Experience in enterprise level access control systems;

Experience with Medeco high security keying/locksets;

Demonstrated ability to interpret Ontario Building Code, Ontario Fire Code, AODA requirements;

Ability to read blueprints/project drawings;

Understanding of and experience with low voltage control circuits;

Computer literacy, ie. use of Microsoft Office suite, key management software, access control software;

Possession of a valid Class – G Ontario Driver’s license in good standing;

Ability to work in a team environment with minimal supervision. Shares information with team members and communicates potential issues to Lead Hand/Management;

Time management skills;

Customer focused - responds promptly to customer needs. Establishes and maintains effective relationships with customers;

Receptive to change - can adapt to changing circumstances. Makes suggestions for improvement;

Respects diversity - treats others with respect, is understanding of others. Avoids unnecessary conflict;

Managing self - exhibits a strong sense of own capabilities. Demonstrates honesty, integrity and ethical conduct. Accepts ownership and accountability for own actions. Ability to prioritize tasks based on urgency.

Hours of work

The normal hours of work are 8 am to 4:30 pm, Monday to Friday. Flexibility in hours will be required, including evening and/or weekend work due to campus requests and support. When possible, the manager will adjust the work schedule so that no more than 40 hours are worked in a week.

Compensation

Rate of Pay: $38.77 per hour

Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier's Employee Success Factors.

Equity, diversity and creating a culture of inclusion are part of Laurier’s core values and central to the Laurier Strategy. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any minority sexual and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives. Candidates from other equity deserving groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact Equity & Accessibility. We have strived to make our application process accessible, however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources. Contact information can be found at careers.wlu.ca/content/How-to-apply/

Should you be interested in learning more about this opportunity, please visit for additional information and the online application system. All applications must be submitted online. Please note, a resume and cover letter will be required in electronic form.